System Debug Specialist - 700791
Intel - Austin, TX

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System Debug Specialist




This position is a customer co-located support specialist, a technical marketing engineer embedded near & dedicated to a specific OEM.

The key focus of this position is problem resolution enabling customers to ramp their platform designs into volume production. The job will include the application of the candidate's skill in the areas of system bus protocol, hardware-software interaction, power management, BMC interaction, thermals and signal integrity.

This position will require a desire to meet the customer's architectural and problem resolution needs, the ability to communicated complex technical issues, and persistence and patience to debug complex, non-intuitive system-level, multi-unit interaction issues. The candidate will also be able to think creatively and postulate isolating experiments which lead to root cause, have a dedication to continuous learning including the discipline to record debug-issue observations in written form, and possess a positive attitude when dealing with a stream of incoming issues from our customers.


You must possess a Bachelor or a Master of Science degree in Electrical Engineering or Computer Engineering.

Minimum Requirements:
5+ years of x86 processor & architecture experience.

5+ years of server system & motherboard design experience.

3+ years of experience with commonly-used static & dynamic debug data-extraction tools. Including but not limited to: run control tools such as ITP/XDP/Arium & scripts, BIOS SelfTest, oscilloscope, logic analyzer, etc.

3+ years of experience with debug data analysis. Including but not limited to: reading/understanding run-control tool output, protocol decode, bus trace analysis.

Additional Preferred Qualifications:
2+ years of experience resolving problems related to the following x86 architectural elements: PCI Express Gen1/2/3 protocol, QPI bus protocol, USB bus protocol, x86 BIOS, microcontroller firmware debug, DDR3/4 bus protocol, power management (C/P/T-states), RAS features in high-end servers, security, and virtualization.

2+ years of development work with Python, C#/C++, and MSFT Visual Studio

Job Category



Primary Location


USA-Texas, Austin

Full/Part Time


Full Time

Job Type






Posting Date


Nov 14, 2012

Apply Before


Nov 15, 2013

Business Group

Employees in the Intel Architecture Group (IAG) deliver innovative platforms across computing and communication segments including data centers, mobile and desktop personal computers, handhelds, embedded devices and consumer electronics. Intel's industry leading technology is used to create integrated hardware and software solutions such as processors, chipsets, communication radios, graphics processors, motherboards, and networking components that deliver capabilities from security and manageability to computing performance and energy efficiency. IAG employees are at the forefront of enabling a new era of computing that is more integrated into all aspects of our daily lives.

Posting Statement


We will accept applications/resumes until 60 days after posting date or earlier at Intel's discretion

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