Seattle University has an exciting, dynamic opportunity for a Systems Administrator–Learning Management System ( LMS ) to join our community.
The LMS Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of cloud-based application software and related infrastructure. The LMS Administrator works with administrators of other systems on data integration tasks.
This position deals with a variety of issues and requires analysis to determine which answer is the best.
Responsibilities may require working evenings and weekends with little advanced notice. No travel anticipated except possibly for training.
Essential Job Functions
Configure new and rebuild existing cloud-based software services in accordance with standards and project and operational requirements. Help select and then install pluggin applications that enhance the functionality of base software.
Develop, document and maintain installation and configuration procedures, initial and regression test procedures. Contribute to and maintain system standards. Research/recommend innovative, and where possible automated, approaches for system administration tasks.
Perform daily system monitoring, verifying the integrity and availability of all software resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Perform backup operations as designed, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary. Perform regular file archival and purge as necessary.
Create, change, and delete user accounts per request. Student/faculty account maintenance would occur through automated data integration with Student Information Systems.
Provide Tier II support per request from various constituencies. Initiate tier III support request with software/hosting vendor. Investigate and troubleshoot issues. Repair and recover from software failures. Coordinate and communicate with impacted constituencies.
Monitor and report on application performance, and initiate/recommend performance improvement activities. Perform ongoing performance tuning and resource optimization as required.
Cross-train other system administrators to facilitate succession planning and to provide vacation coverage.
Marginal Job Functions
Perform other duties as assigned.
Bachelor’s degree and more than four years of successful software administration experience is required.
Technical experience – Administration of cloud-based/ SAAS applications required.
Experience with tools for issuing and inspecting HTTP requests including cURL.
Experience handling level 2 and 3 escalations from help desk.
Broad knowledge of instructional technology applications, Microsoft and Macintosh operating systems, basic networking principles, web client/server environments.
Knowledge of software configurations and problem solving methods needed to diagnose and resolve web technology problems.
Able to communicate effectively verbally and in writing. Able to handle detail oriented work while meeting schedules and deadlines.
All candidates must show a demonstrated commitment to diversity and the university’s mission, vision, and values. Familiarity with Jesuit, Catholic education is preferred.
This position requires a criminal history background check.
Degree in information management or computer science a plus.
Experience working in information technology in a higher education environment is preferred.
Administration of Learning Management highly desirable. Previous experience administering Canvas LMS is highly preferred.
Technical experience with LDAP and understanding of APIs.
Salary will be discussed during the interview process and is commensurate with qualifications.
Excellent Benefits Package
Our excellent benefits package currently includes: Medical, dental, vision, life, and disability insurance, significantly subsidized for employee and dependents; generous retirement plan: 10% of salary contributed by University (after 1 year); vacation, sick leave, 11 holidays plus Christmas week off, community service leave; Transportation pass 75% paid; Automatic payroll deposit; Library privileges for employees; University fitness facilities free for employees; S.U. tuition for employees and dependents administered in accordance with University policies.
Please apply online at: https://jobs.seattleu.edu. Applicants are also strongly encouraged to attach an electronic cover letter and resume when applying.
Persons who need assistance with the recruitment process may contact the Office of Human Resources at: 206-296-5870.
Seattle University does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, political ideology or status as a Vietnam-era or special disabled veteran in the administration of any of its education policies, admission policies, scholarship and loan programs, athletics, and other school-administered policies and programs, or in its employment related policies and practices. In addition, the University does not discriminate on the basis of genetic information in its employment related policies and practices, including coverage under its health benefits program.
All University policies, practices and procedures are administered in a manner consistent with Seattle University’s Catholic and Jesuit identity and character. Inquiries relating to these policies may be referred to the University’s Vice President for Human Resources and University Services and Equal Opportunity Officer at (206) 296-5870.
Consistent with the requirements of Title IX of the Education Amendments of 1972 and its implementing regulations, Seattle University has designated three individuals responsible for coordinating the University’s Title IX compliance. Students or employees with concerns or complaints about discrimination on the basis of sex in employment or an education program or activity may contact any one of the following Title IX coordinators:
Office of Human Resources
Individuals may also contact the Office for Civil Rights of the U.S. Department of Education.
Founded in 1891, Seattle University is an independent university located on 48 acres on Seattle's Capitol Hill. More than 6,800 students are...