Systems Security Lead – Privileged Access Management
GE Corporate 1,340 reviews - Glen Allen, VA

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GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.

The Systems Security Lead – Privileged Access Management is responsible for working with the team to provide technical expertise and analytics in the support of the multi-factor authentication infrastructure. This individual will work to ensure technology is meeting existing and future business requirements. This individual will be responsible for working with vendors and technology partners to ensure support systems are in place and overall service quality goals are achieved.

Essential Responsibilities
This is a critical operation’s technical support position responsible for ensuring the Privileged Identity Management tools, directory and server infrastructure is managed to meet business requirements.
  • Triage technical resource during high impact issues
  • 24 x 7 production support
  • Develop and maintain performance reporting, Key Performance Indicators and analytics for policy server and directory infrastructure environment
  • Ability to communicate with business partners
  • Identifying and driving improvements for Privileged Identity Management
  • Operational readiness, including stress testing and operational validation
  • Write, review and assist in the creation, modification and review of technical documentation (SOP’s, support flows, RACI’s)
  • Key resource for post problem reviews - identifying root causes and championing resiliency improvements
  • Proactively drive and own problem trending and tracking activities
  • Reduce problems through proactive problem prevention activities
  • Make the tough decisions to prevent negative impact in the environment
  • Automate manual processes to improve quality and speed of service
  • Lead simplification efforts to improve speed and quality of operations for web access management
  • Create, monitor and respond to Key Performance Indicators on regular basis
  • Partner with solutions leaders on changes, testing and coordination

  • Bachelor’s Degree in Computer Science, Information systems or technical degree OR (a minimum 5 years of experience in Information Technology)
  • Minimum 2 year of experience in Identity and Access Management technologies such as multi-factor authentication, account management and LDAP tools
  • Minimum 2 years of experience working with on and offsite teams, associate and contractors
  • Minimum 3 years of experience in UNIX or network administration
  • Minimum 2 years of operational experience, assisting in the leadership of technical triage calls
  • Minimum 1 year of experience in technical problem root cause analysis and resolution
  • Minimum 1 year of experience demonstrated research and analytical skills, effectively evaluates information and data to make and act upon solution opportunities
  • Minimum 1 year of experience being a senior member of a highly technical team

    Additional Eligibility Qualifications
    GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

    Desired Characteristics
  • Experience with Cyber-Ark, Public Key Infrastructure, Highly Privileged Account administration, and/or account management tools
  • Demonstrated customer focus – evaluates decisions through the eyes of the customer, builds strong customer relationships and creates processes with customer viewpoint
  • Demonstrated track record of understanding and interest in current and emerging security technologies demonstrated through training, job experience and / or industry activities
  • Demonstrated analytical skills – strong problem solving skills, communicates in a clear and succinct manner and effectively evaluates information / data to make decisions
  • Anticipates obstacles and develops plans to resolve
  • Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources
  • ITIL V3 certified
  • Green Belt certified
  • Communicates in a clear and succinct manner with strong written and oral communications skills

    Section 19 Job

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    1,340 reviews
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