Systems Support Tech II - Parking Systems
North Texas Tollway Authority - Plano, TX

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The purpose of this position is to provide systems support for airport parking systems, and to support server systems and standard operating systems. Primary duties include installation and maintenance of airport parking systems which include AVI readers and lane controller systems. This is accomplished by configuring, installing, monitoring and maintaining systems, troubleshooting systems issues, tracking system trends, testing equipment and applications, installing, monitoring and maintaining desktop systems, supporting applications, and working with vendors. Other duties include moving equipment, managing and coordinating related projects, installing wire and cable, and documenting maintenance and installation procedures.
Secondary duties may include supporting toll collection and intelligent transportation systems.

Support and maintains systems and equipment by installing and maintaining equipment, software, hardware and peripherals, troubleshooting problems and equipment failures, replacing defective parts, upgrading and installing software, completing cabling and wiring, and documenting work.
Supports software by researching new technologies, conducting pilot projects, researching new software and upgrades, training end users, maintaining licenses, working with vendors, maintaining software databases, and troubleshooting issues.
Installs and maintains equipment and hardware by interfacing equipment to hardware, working with audit teams and vendors to resolve issues, and testing equipment and hardware.
Completes administrative tasks by answering the phone and responding to inquiries, assisting with user issues, sets up users, and supports the use of personal data assistants.

High school diploma or GED; supplemented by 1+ years experience in information technology support. (Technical College degree preferred)
Knowledge of cabling, computer hardware, and/or peripherals; including, but not limited to specific cable types and their uses, telephone wiring standards, network communications hardware, and/or workstation/server hardware.
Knowledge of electronics and simple test equipment with the ability to install and troubleshoot RF (radio frequency) equipment.
Familiarity with networks, operating systems, and applications; including, but not limited to Windows XP, MS-DOS, and/or Linux.
Valid TX Driver License.

North Texas Tollway Authority - 18 months ago - save job - block
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About this company
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The North Texas Tollway Authority (NTTA) operates a toll system consisting of about 90 miles of roadway. Facilities include the Dallas North...