TELECONFERENCING/COMPUTER SPECIALIST I
Texas A&M Health Science Center - College Station, TX

This job posting is no longer available on Texas A&M Health Science Center. Find similar jobs: Teleconferencing Computer Specialist jobs

Bachelor’s degree or equivalent combination of training and experience. Two (2) years combined audio/video equipment communication, presentation technologies and computer system experience. Experience troubleshooting and repair of audio video equipment and computer equipment. Knowledgeable using Windows 2000/XP, Mac, OS, Dos, Ms Office, Adobe Photoshop. Knowledge in network systems. Utilization of computers for instructional & presentation purposes. Audio/video equipment and controls, video conferencing, related network and computer applications. Ability to walk or stand for extended periods and lift/move 50 lbs. Ability to multi-task and work cooperatively with others. Ability to perform all tasks and job responsibilities safely without injury to self and others in compliance with A&M System and HSC guidelines. Excellent customer service skills.

Preferred Education and Experience:
Bachelor’s degree. Five (5) years in an educational, medical, scientific or research setting. Experience using Mac and Windows video applications & computer equipment. Experience with AV/video conference system design. Familiarity with scheduling software. Use of personal computers & computer related equipment. AV archival and back and retrieval. Familiarity with Tandberg equipment preferred. Excellent communication skills for working closely with faculty, staff and students.

Job Detail:
Schedules, configures room layout and connects audiovisual and networked communication equipment for classroom presentations and video conference. Troubleshoots and corrects connection AV issues whenever possible; if unable, escalate call utilizing Help Desk and notify Manager. Instructs faculty, staff and students in operation and utilization of audiovisual equipment and systems. Performs desktop computer support. This entails installations and troubleshooting of hardware/software on the HSC network. Works closely with faculty, staff and students to accommodate their needs. May supervise student technicians. Schedules, configures room layout and connects audiovisual and networked communication for classroom presentations and video conferences. Troubleshoots and corrects connections AV Issues . Instructs faculty, staff and students in operation and utilization of audiovisual equipment and systems. Troubleshoot, repair, maintenance and upgrades on computer equipment, backup and recovery of hard drive data, installation of printer maintenance kits, operation of hardware and software diagnostic tools. Configures and troubleshoots computers and printers on the HSC network. Make recommendations and provide specifications for new equipment. Installation of various computer operating systems and desktop application support, assist with software installation, maintenance and training for customers, resolve routine virus problems, become familiar with general and specific customer’s needs to perform job duties successfully. May supervise student technicians. Hire, train, supervise and evaluate students. Coordinate workflow and assist students with learning and accomplishing their duties. Performs audio/video equipment repair and maintenance as necessary. Establishes stock of repair parts and supplies. Keep manager notified of Inventory needs. Use standard references, resources, procedural materials and assistance from senior staff to resolve problems, contacting vendors to report and resolve problems, staying current with recent development in computer technology.

Texas A&M Health Science Center - 16 months ago - save job - block
About this company
5 reviews