TEMP - Customer Service Rep - Health Claims
Zenith-American - Earth City, MO

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Great PART-TIME, LONG-TERM TEMP opportunity for someone with customer service experience in health claims.

We are currently recruiting for an experienced TEMP Customer Service Representative to work UP TO 20 HOURS PER WEEK in our St Louis (Earth City), MO office. Responsibilities include:

1. Responding to telephone and written inquiries from participants, providers and clients regarding plan benefits, claim determination and eligibility status.

2. Bringing claims to a satisfactory conclusion by researching and communicating information about appealed, questionable or denied claims and communicating with the appropriate person.

3. Preparing and issuing overpayments, letters and reprints; performing adjustments and other related claims correspondence.


Requirements · High School Graduate or equivalent.

· Two plus years claims processing experience.

· Thorough knowledge of claims operations to include payment of claims, interpretation of contracts, communication of benefits, etc.

· Minimum 1-year customer service experience in a related environment (i.e. TIPA, insurance, medical or dental office)

· Demonstrated communication, analytical and presentation skills required.

· Good organizational, verbal and written skills.

· Basic PC skills including MS Outlook and Word.

· Must be able to meet production and quality standards.

This is a long term temp position expected to last several months. Schedule will be up to 20 hours/week.

Zenith American Solutions (formed by the merger of Zenith Administrators and American Benefit Plan Administrators) is a premier, national third party-administrator (TPA) for employee benefit plans. We s erve as administrator, manager or technology service vendor for corporate employers, government entities, trade associations, and Taft-Hartley benefit trust funds, through our national network of service centers. We currently have 1200+ employees located in 36 offices across the nation. We combine technology and proven practices with national resources and a local presence for our clients. Come and find out about the great things going on at Zenith American.

This is a full-time, 35 hours/week position in a bargaining unit. Zenith American offers a friendly and respectful culture, pleasant working environment, competitive pay and benefits including 401(k) and defined benefit pension plans, casual dress and more. For consideration, s end resume and cover letter referencing Job # CSR Temp–STL-02-13 to [Click Here to Email Your Resumé] or fax to (312) 329-7958, www.zenith-american.com , EOE

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