Tax Specialist - Notice Resolution
Paylocity - Arlington Heights, IL

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Job Descriptions:
We are seeking a Tax Specialist to join the Tax Team. If you are someone who likes interacting with clients, troubleshooting payroll & tax issues and is looking for an opportunity to learn more, this position might be of interest to you. This position reports to the Manager of Tax and receives guidance and Coaching from the Tax Team Lead.

The Tax Department is relied upon by all facets of the organization including sales, new client implementation, client support and finance. The tax department is responsible for payments exceeding $3 billion annually and over 20,000 tax returns each quarter.

Performance Objectives:
Resolving Tax Notices assigned by Team Lead/Manager

Research Payroll and Tax issues, under the general supervision of Team Lead & Manager

Communicating with Tax Agencies

Work with the Customer Service managers to answer clients questions regarding Payroll issues

Create and File Amended returns related to Tax Notices or Customer Requests

Communicate with Customers about Tax Notices, Amended Returns, Payroll & Tax Issues

Print, Log and Maintain the Tax Notice Database

Provide Support to all members of the Tax Team, including daily deposit mailings, tax return mailings, occasional tax filing, POA creation and miscellaneous projects assigned at the discretion of Tax Team management

Keep up-to-date on latest developments as they affect payroll regulations and policies, WebPay trainings and MasterTax Training

Required Experience:
Two to Three Years Payroll or Tax Experience

Certified Payroll Professional or Enrolled Agent

Payroll service bureau experience a plus!

Ability to work in fast paced environment

Customer service skills – you are consistently dealing with internal employees and customers directly

Ability to research and understand payroll questions

Technical aptitude; proficiency with Payroll Software required; tax software a plus

High level of integrity

Benchmarking the Best:
Excellent Attention to Detail

Independent Self-Starter

Customer service focused


Always wanting to learn more

Most Important Task:
Accurate assessment of issues that cause Tax Notices

Physical Requirements

Mobility required for sitting, standing and walking

Manual/finger dexterity required in both hands to operate computer keyboard and manipulate small objects

Sensory ability required to see, hear and touch

Mental effort required for reading, writing, visualization, calculation and analysis

Job duties usually performed in an office environment with uniform temperatures and normal air conditions

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Keyword: tax, master tax,
From: Paylocity

About this company
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Go ahead and put whomever you like on the payroll; Paylocity is ready to make sure the pay keeps rolling on! The company (formerly Ameripay...