We are seeking a Tax Specialist to join the Tax Team. If you are someone who likes interacting with clients, troubleshooting payroll & tax issues and is looking for an opportunity to learn more, this position might be of interest to you. This position reports to the Manager of Tax and receives guidance and Coaching from the Tax Team Lead.
The Tax Department is relied upon by all facets of the organization including sales, new client implementation, client support and finance. The tax department is responsible for payments exceeding $3 billion annually and over 20,000 tax returns each quarter.
Resolving Tax Notices assigned by Team Lead/Manager
Research Payroll and Tax issues, under the general supervision of Team Lead & Manager
Communicating with Tax Agencies
Work with the Customer Service managers to answer clients questions regarding Payroll issues
Create and File Amended returns related to Tax Notices or Customer Requests
Communicate with Customers about Tax Notices, Amended Returns, Payroll & Tax Issues
Print, Log and Maintain the Tax Notice Database
Provide Support to all members of the Tax Team, including daily deposit mailings, tax return mailings, occasional tax filing, POA creation and miscellaneous projects assigned at the discretion of Tax Team management
Keep up-to-date on latest developments as they affect payroll regulations and policies, WebPay trainings and MasterTax Training
Two to Three Years Payroll or Tax Experience
Certified Payroll Professional or Enrolled Agent
Payroll service bureau experience a plus!
Ability to work in fast paced environment
Customer service skills – you are consistently dealing with internal employees and customers directly
Ability to research and understand payroll questions
Technical aptitude; proficiency with Payroll Software required; tax software a plus
High level of integrity
Benchmarking the Best:
Excellent Attention to Detail
Customer service focused
Always wanting to learn more
Most Important Task:
Accurate assessment of issues that cause Tax Notices
Mobility required for sitting, standing and walking
Manual/finger dexterity required in both hands to operate computer keyboard and manipulate small objects
Sensory ability required to see, hear and touch
Mental effort required for reading, writing, visualization, calculation and analysis
Job duties usually performed in an office environment with uniform temperatures and normal air conditions
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Keyword: tax, master tax,
Go ahead and put whomever you like on the payroll; Paylocity is ready to make sure the pay keeps rolling on! The company (formerly Ameripay...