Tech Cell Leader - Turbine
GE Power & Water - Cincinnati, OH

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Job Number

1805198

GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.

As the Technology Cell Leader you are accountable for the functional, business, and broad company objectives of the turbine tooling section of the tool center. In this role you will integrate and develop processes that meet business needs across the organization, manage complex issues within functional areas of expertise, be involved in long-term planning, and contribute to the overall business strategy.

Essential Responsibilities
In addition, you will:
  • Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for each of the assigned product lines
  • Be responsible for the daily operations, activities, financial and technical management of the turbine tooling section of the Tool Center
  • Direct and manage the work of assigned employees to ensure timely, efficient and cost effective order fulfillment, meeting all safety, quality and key performance metrics, including work assignments, scheduling overtime, and employee training in a non-union environment
  • Drive activities and complete projects with employees to maximize safety, quality and productivity consistent with the Fulfillment-5 principles
  • Enhance LEAN processes to reduce waste and cost, provide technical leadership, best practice exchange, and develop / drive tool retention programs
  • Work closely with internal customers (Field Engineers and Service Managers) to coordinate tooling required and schedule for outages
  • Manage the turbine tooling section of the tool center to achieve kit availability, turn-around times, quality measures and operating plan targets
  • Be responsible for building strong long-term relationships with specific customers within the region
  • Have front line leadership responsibility for approximately 1 - 9 direct reports
  • Supervise and evaluate employee performance, including coaching and mentoring
  • Perform annual reviews of employees' evaluation, documentation, and communication
  • Maintain administration procedures / processes and complete all periodic or individual reports
  • Ensure that the tool center maintains effective health and safety standards as per company policies and government regulations
  • Exercise independent judgment and decision making over day-to-day operations of the turbine tooling section of the tool center
  • Ensure a continual high level of customer service
  • Additional responsibilities as needed to support Tool Center Manager

    Qualifications/Requirements
  • Bachelor's degree from an accredited college or university or college (or a High School Diploma / GED with a minimum of 4 years of experience in a field services or customer service role) ELIGIBILITY REQUIREMENTS:
  • Willingness and ability to work a flexible schedule as required

    Additional Eligibility Qualifications
    GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

    Desired Characteristics
  • Experience working in a production or service environment
  • Strong interpersonal and leadership skills
  • Strong oral and written communication skills
  • Previous supervisory / leadership experience
  • Ability to develop credibility with employees, managers, peers and customers
  • Strong mechanical, technical, and analytical skills
  • Ability to plan, communicate, and execute
  • Strong organizational skills with high attention to detail
  • Minimum of 5 years of business experience
  • Gas Turbine and/or Steam Turbine Product Line experience / knowledge
  • Field service experience
  • Six Sigma Green Belt or Lean Certification (GE Employees only)
  • Ability to work in a challenging and dynamic environment
  • Mechanical aptitude for repair and evaluation of mechanical fixtures Why join one great company when you can join many? At GE, we’re passionate about making life better with new ideas and technologies. We’re diverse, supporting our communities in more than 100 countries. Experience personal growth and competency development as part of the GE team. GE Power & Water provides customers with a broad array of power generation, energy delivery and water process technologies to solve their challenges locally. Power & Water works in all areas of the energy industry including renewable resources such as wind and solar; biogas and alternative fuels; and coal, oil, natural gas and nuclear energy. The business also develops advanced technologies to help solve the world’s most complex challenges related to water availability and quality. Numerous products are qualified under ecomagination, GE’s commitment to providing innovative solutions that maximize resources, drive efficiencies and help make the world work better. Headquartered in Schenectady, N.Y., Power & Water is GE’s largest industrial business. Follow GE Power & Water on Twitter @GE_PowerWater. Learn More about GE Power and Water Today! To stay connected with exciting news and the latest job opportunities from GE AMSTC, Aviation, Energy Management, Oil & Gas, Power & Water and Transportation, follow us on twitter: @geconnections

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    GE Power & Water provides customers with a broad array of power generation, energy delivery and water process technologies to solve...