Tech Rep - Norwalk, CT
Winston Retail - Norwalk, CT

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Job Description:
Tech Rep

Company Description:
Winston Retail Solutions is a passionate, talented and
hard working team, responsible for the Retail
presentation for top fashion, image and lifestyle
brands, including: Nike, Lucky Brand Jeans, The North
Face, Tumi, American Living and others.

Job Description:
This position will work with a Winston Retail Solutions
brand to support their new “shop in shop” experience at
Costco. Customers will be able to purchase luxury custom
made suiting created with the help of state of the art
body scanning technology. As a Tech Rep, you will work
one on one with the customer to assist them when using
the full body scanning machine as well as resolve any
technical issues with the scanner that may arise during
use.

Preferred Experience:
1. 2+ years of retail experience, wholesale or branded
apparel experience
2. Strong computer skills
3. Previous work as a sales associate, retail
coordinator or manager at an
apparel/beauty/accessories/footwear company

Key Responsibilities/Accountabilities:
1. Create a welcoming environment for all customers
2. Facilitate the body scan process with customers
3. Calibrate the scanning machine daily and ensure
the scanning system is functioning properly daily
4. Enter appropriate customer information into the
scanner computer
5. Resolve any technical issues with the scanner
that may arise with help provided by manual
6. Report any technical issues to Winston management
7. Communicate to Winston management customer
feedback/experience regarding the scanning process
8. Assist with flow of customer traffic and step in
where needed to assist customers
9. Complete a customized store visit report with
photography

Abilities and Skills:
1. Superior selling skills
2. Superior communication (written and verbal) and
presentation skills
3. Proactive, polished, and high energy
4. Customer service oriented
5. Motivated and results oriented
6. Intermediate to advanced computer skills (excel,
email, digital photography, word)
7. Ability to work well with a close team in a fast
paced environment

Key Characteristics of candidate:
This candidate must be a self starter, well organized,
with excellent communication, computer and interpersonal
skills. This candidate must be able to adjust tochange
regularly and be motivated by working with various
customers. The candidate must also be willing to work as
a team member and to do what it takes to get the job
done.

Working Conditions and Requirements:
  • Works in the field visiting various retail
environments
  • Ability to push/pull 50-100 pounds when moving stock
parts
  • Stocking requirements can involve reaching above and
below shoulder level and lifting up to 25 pound
boxes
  • Must have personal digital camera and computer to
use for business purposes

Disclaimer:
The above statements are intended to describe the
general nature of the position and the candidate and is
not intended to be a complete list of the requirements
of the position, candidate or future individuals in the
job.
Req. Code : 3516
Division/Department : East

Winston Retail - 17 months ago - save job - copy to clipboard
About this company
13 reviews
"At Winston, we don't just create and design the brand message, we manage the process all the way through the retail experience."...