Parallon Buisness Solution's Richmond Shared Service Center
has the following opportunity available at its business office located in The Boulders Office Park, 7300 Beaufont Springs Drive, Boulders VIII, Richmond, VA. 23225.
TECHNOLOGY SPECIALIST TEAM LEAD
Helps Manage a team that Support end users (850+) with ongoing IT&S needs.
Investigate and resolve issues related to PCs, telecommunication and/or printers.
Performs facility-based moves, adds, and changes (MACs) as needed.
Performs preventative maintenance.
Aids and trains users on technology.
Identify opportunities for greater efficiencies through process improvement, systems integration and assist with implementation.
Logs and tracks problems; reviews problem tracking databases.
Demonstrates exceptional Customer Service skills.
Maintains and protects confidentiality with regard to all aspects of patient care and employee information.
We offer a convenient location, free parking, training support, competitive compensation, and excellent benefits that include several insurance packages to choose from, paid time off for vacation, sick leave and holidays, company matching 401K.
• Associates Degree in Information Systems or related field
• Equivalent work experience may substitute degree requirement
• Continuing education in data processing related fields preferred
• At least 4-6 years experience in PC maintenance required
• Experience with HCA systems preferred