Start Date: 4/1/2013
End Date: 6/30/2016 with possibility of extension through 6/30/2018
Location: Indianapolis, IN
Role: Help Desk Analyst
- Experience with supporting help desk (3+ years)
- Experience with analyzing Medicaid/Health Care Data (1 + year)
- Experience with SQL (2 +years)
- Experience with BI tools such as Cognos, Business Objects (2 +years)
- Excellent Communication and interpersonal Skills
- Experience with Cognos Query Studio
- Experience with BMC (formerly Numara) Footprints
- Assist FSSA Enterprise Data Warehouse (EDW) users with questions, requests and issues regarding the EDW Portal, data needs, Queries and reports.
- Document callers' questions, requests and issues in a tracking system and maintain follow-up items through resolution
- Constant telephone and email contact
- Liaison between EDW development team and users.
Indeed - 16 months ago
eSense® Incorporated is a consulting and service firm specializing in Information Technology and Busines Process Reengineering. We...