Technical Services Manager I- Technology & Communications, Communication
Howard County, MD - Columbia, MD

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The cyber security specialist will monitor computer networks for security threats or unauthorized users. They may identify compromised machines and report on security measures taken to address security threats. They will analyze security risks and recommend response procedures. Duties will include testing software deployment tools, firewalls and intrusion detection systems. Incumbent may research, evaluate, recommend and implement other security devices. This may include installing computer security software, conducting regular security audits, preparing security status reports, educating users on computer security, creating security documentation for users, assisting in disaster recovery and gathering evidence regarding cyber crimes.

There is no need to re-apply if you applied for this position the last time it was posted.


Performs mid-management and advanced level technology and communication services work under general supervision from an administrative or technical superior.


Include the following. Other duties may be assigned.

Conducts technical risk assessments, provide technical advice, conduct vulnerability scans, provide encryption advice, monitor and protect network from intrusions and other vulnerabilities, and participate in system designs as required.

Designs, configures, installs and maintains a variety of different security systems as well as administering the systems.

Keeps technically current with networking and wireless product/systems portfolio, while maintaining expert knowledge on specific designated network disciplines.

Develops sound and trusted relationships with internal and external customers by providing accurate and efficient technical support.

Troubleshoots to resolve complex network and/or application security issues.

Writes incident response reports, gathering data in support of computer attack investigations.

Works with vendors to develop recommendations on appropriate security protocols, firewalls, and secure operating systems and network configurations.

Recommends improvements to and help maintain a system that fosters appropriate training and awareness related to information security.

Recommends improvements to and help maintain a system that fosters appropriate and effective disaster recovery and contingency plans for information systems.

Regularly reports to the Public Safety IT Manager on the status of information security within the enterprise.

Participates with a small team to conduct periodic security audits and assessments of County owned information systems and technologies.

Provides recommendations regarding emerging technologies and new technologies that are being evaluated for use by the County.


This job has no supervisory responsibilities, however, may have to supervise contractor work.


Bachelor's degree and 5 years experience, or equivalent combination of education and experience.

The successful applicant must successfully complete a background investigation prior to employment.


One security certification such as CEH, CCSP, Security+, or GIAC Certifications GCIA, GPEN, GCFW

Experience with virtualization preferably with VMware

TCP/IP, VLAN WLAN, Frame Relay, Firewall, DMZ, VPN, IDS, switches, routers


Network security experience related to Firewalls, ACL, IDS, and IPS

Microsoft – Active Directory, DNS

Experience with anti-virus systems, backup and restore solutions

Familiarity with malicious code (malware) and transmission schemes so as to perform technical analysis against target systems and networks, characterize target network capabilities and vulnerabilities, and recommend countermeasures.


Ability to read, analyze and interpret the most complex documents. Ability to respond effectively to the most sensitive inquires or complaints. Ability to write speeches and articles using original or innovative techniques or styles. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to staff, top management and public groups.


Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.


Ability to apply principles of logic or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.


Possession of a valid Md. Class C Driver's license, or equivalent from state of residence.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, and ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Howard County, MD - 19 months ago - save job - block
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