Telecom Process/Business Analyst
Turnberry Solutions, Inc - Philadelphia, PA

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Process development expertise important, IP/Hosted PBX knowledge a plus, Must be organized, can capture and drive actions items to closure, very comfortable interacting with Stakeholders Telecom Process Analyst Strong business requirements and process development experience with proven results At least 3 years of experience in a Telecom ((MSO, CLEC, IXC, RBOC, etc.) environment focused on the development and/or implementation of Sales, Service Delivery and Service Assurance processes for B2B Services Experience with hosted PBX commercial product a must Knowledge of Enterprise OSS/BSS architectures Proficiency with Visio, PowerPoint, Word and Microsoft Project Excellent written and oral communication skills Engage appropriate stakeholders and establish alignment Work with stakeholders to define and document business processes Solicit input and participate in reviews of business process and requirements to ensure there is alignment and support from Information-Provider stakeholders as well as from Decision-Maker stakeholders telecom; business analyst; process analyst
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