Tellers are the key element of any retail bank: the personal face of PNC to its retail customers. As a PNC Teller Banking Representative, you join a large organization with the small scale and manageability of your branch office. In your role, you'll gain the satisfaction of knowing that you are meeting customers' needs by providing personable, quick service. Your position will report to the Branch Manager.
Each banking day will follow a typical rhythm, one that engages you while you are there, and one that also lets you leave your day at the office. There will be a regular set of prescribed procedures, but a variety of customer requests and transactions: check cashing, deposits, loan payments or withdrawals, and product explanations. You'll be counted upon for your accuracy and math skills, of course. But your tact, diplomacy, and communications skills will be equally important, with familiar customer faces or new ones. All the while, your position brings you the security and room-to-grow offered by a large company, and the neighborliness of a branch bank, where you'll know the customers by name, and work in a team-oriented environment.
The successful candidate will have the following qualifications:
High School Diploma or equivalent.
At least 6 months of cash handling or retail service experience is required.
Excellent interpersonal skills and professional manner.
Ability to cross-sell products and services preferred.
Prior experience in being evaluated by customers is preferred.
Good verbal communication skills.
Computer skills to include the ability to work in Windows based systems.
Aptitude for mathematics.
Ability to lift heavy coin as well as stand on feet for a long period of time.
Ability to work evenings and weekends based on branch needs.
Ability to communicate in another language is a plus.
Achievement with a purpose.
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