Temp - Hire Collections Specialist
Selective Staffing Solutions - Amherst, NY

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Experience: 1-2 year of successful collections experience

Desired Level of Education: High School Diploma

Job Description/Qualifications: Selective Staffing Solutions

Selective Staffing Solutions/Alberts Executive Search is a talent acquisition firm located in Williamsville, NY. We specialize in uniting top local talent with the companies who need them to drive their business’ forward. We work across all industries with small to large sized businesses in the WNY area.

Temp to Hire - Collections Specialist: Collection Specialist to join our Client’s Credit/Collections team. The Collection Specialist will be responsible for collecting the maximum amount of overdue funds from customers, which may include a variety of collection techniques, legal claims, and the selective use of outside collection services.

Essential Functions:
  • Reviews delinquent account records and contacts customers regarding overdue amounts
  • Issues dunning letters to overdue accounts
  • Investigates and escalates customer complaints and billing discrepancies for resolution
  • Negotiates settlements with problem accounts
  • Reviews and resolves credit hold issues
  • Monitors accounts on CIA, LC, Cash and Progressive billing terms
  • Escalates accounts to Senior Collector for referral to collection agency, legal action or bad debt write off
  • Works with cash application specialists for the proper application of customer remittances
  • Researches and resolves customer payment discrepancies
  • Other duties as assigned
Experience and Skills Required:
  • 1-2+ years of experience in a collections capacity
  • Candidate must have strong organizational and typing skills
  • Detail oriented
  • Ability to follow up and build rapport
  • High volume outbound and inbound calls
  • Data entry skills
Shift: 1st shift, Mon-Fri 8:00am – 4:30pm

Location: Amherst, NY

Pay: $12-13/hour

Send resumes to jaddesa@ssswny.com

Selective Staffing Solutions - 16 months ago - save job - block
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