The QCMP Territory Sales Manager is responsible for promoting the entire NAPA line of products, programs and services in an effort to increase sales for QCMP and independent NAPA stores as well as increase market penetration through new and existing accounts. Fully utilizes NAPA’s classification system for all parts and equipment in each store serviced. Implements and supports all NAPA and QCMP programs and follows QCMP policies and procedures.
The ideal candidate for this position will have a sound experience base in automotive systems and parts, a 'Hunter' mentality when it comes to prospecting and selling, exceptional presentation skills, a valid and unrestricted driver's license, and a strong desire and ability to achieve stated goals. The following is a representative list of the duties and responsibilities associated with this position:
ESSENTIAL JOB FUNCTIONS
Ascertains types of parts needed and analyzes current inventory of store and sales history to determine replacements or advised customer of parts needed.
Discusses use and features of classifcation.
Removes inventory determined to be ineffective for store’s growth.
Advises customer on substitution or modification of inventory when replacement is not available.
Communicates all pertinent information about the customer’s service, inventory, operations and sales to QCMP management through standard work reports.
Communicates to customer any relevant information that may assist in increasing store sales, improving customer service and operating more efficiently.
Reviews TAMS or other inventory maintenance options and insures accurate changes (if any) are completed correctly.
Ability to add, subtract, multiply and divide using whole numbers and decimals. Ability to compute rates and percentage.
Ability to perform an accurate inventory count.
Customer Relations/Sales and Marketing Activities
Make calls on assigned customer(s) at regularly scheduled intervals.
Show customers samples or descriptive materials explaining the features and benefits of available products and services.
Write orders for customers’ immediate needs and stocking requirements and ensure proper maintenance of assigned accounts.
Be able to locate requested catalogs, price lists, and advertising materials for customers.
Attend and participate in all sales meetings as scheduled by Management.
Keep management informed of market conditions and changes including competitive strengths and weaknesses.
Managing/Protecting Company Assets
Submit itineraries and sales call reports on a weekly basis.
Maintain, secure and submit all required documents, reports, and all other administrative reports as requested by Management.
Ensure proper protection of Company vehicles, inventory, equipment and other assets.
At all times uphold the Company’s integrity through appropriate and professional representation.
Follow up on all paperwork involving product line changeovers.
Follow all Company procedures and reporting requirements.
Consistently and enthusiastically convey a positive attitude of self and the Company.
Promote pride in the Company.
Serve as a role model for the Company.
Possess personal drive, self-motivation, and take initiative to accomplish all Company goals.
Possess a willingness and ability to learn.
Possess analytical problem-solving skills.
Provide creative and innovative solutions to opportunities and problems.
Possess effective communications and listening skills.
Possess high character and always deal fairly with both employees and customers.
Take pride in personal appearance and convey professionalism.
Be flexible and willing to accept change and new ideas.
Be a team player.
Stand, walk, sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel crouch, or crawl and talk or hear regularly.
Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Prior automotive aftermarket experience in a store or wholesale setting preferred, but not required.