Trainer/Instructional Designer
Overstock.com - Salt Lake City, UT

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Department: Training

Reports to: Content Manager

Job Description: Instructional Designer is responsible for building courses (from developing requirements to enabling on-line or live delivery) as specified by Overstock.com business departments and Content Manager. This includes meeting with executives and software developers in the early stages of development of business requirements for proprietary tools. The Instructional Designer is responsible for facilitating in the development and execution of a standardized training curriculum for Overstock.com. The Instructional Designer is responsible for communicating on-going performance results to the Content Manager. Instructional designer learns and applies new skills as required to ensure success for our business.

Job Responsibilities: §

Designs company training programs, including internal live training sessions and online training courses, external webinars and online training courses §
Creates a training curriculum with supporting documentation for multiple job titles §
Coordinates learning curriculum §
Designs new hire training §
Designs career development programs §
Involved in new or enhancements to systems, processes and procedures §
Manages internal knowledge base §
Manages external help center §
Need to be creative and have the ability to see missing steps in processes etc. to have a well-developed training §
Need to work well with project managers and subject matter experts to obtain correct information §
Support the implementation of new business processes focused on strengthening the Overstock.com supply chain and value proposition §
Structure and support online and in classroom training sessions §
Identify areas for operational improvement/excellence §
Provide support to the Content Manager

Job Requirements: §

Excellent skills in analyzing information and how to put it in a format that trainees will understand §
E-commerce industry knowledge §
Ability to develop and maintain strong cross-departmental and supplier relationships §
Excellent written/verbal communication skills and sound judgment §
Organizational skills §
Computer proficiency (Microsoft Office Suite in particular) §
Ability to learn and implement new computer programs and platforms §
Detail oriented §
Ability to adapt to rapidly changing business strategies and requirements §
Ability to identify and implement positive change §
Bachelor’s degree or equivalent industry experience required

Overstock.com - 11 months ago - save job - block
About this company
53 reviews
Overstock.com allows you to shop a Persian bazaar of clothes, housewares, music, books, and more. The online discount retailer hawks...