A Redfin coordinator supports a local Redfin team of agents, answering client questions, scheduling home tours and managing the entire escrow process. You're the hub for customers contacting us on all fronts, by telephone, email or the web. You have the charm to engage a client contacting us for the first-time, the iron fist to keep a team working together without a hitch, and the know-how to put together a deal in escrow.
Who you are
Fire in the belly: your passion is customer service, and you always do the right thing.
Keeping it real: you're a people person, a real person. You know how to tell a good joke.
All for one, one for all: you rally for the team, pitching in wherever you're needed.
The need for speed: you come in to work every day ready to bite the butt off a bear.
Cool as a cucumber: when all heck breaks loose, you're cool and calm. Your MacGyver skills are legendary.
Geek for tech: you love technology, technology loves you. You email like a fiend.
What You'll Do:
Engage customers: take customers' calls, email, web requests. You're quick on your feet, funny, friendly.
Make it happen: track every team member's whereabouts, scheduling home tours, routing offers, escalating customer concerns. Nothing falls through the cracks.
Manage escrow: guide clients through escrow, working with customers, lenders, appraisers, insurers, inspectors, attorneys and escrow agents to protect clients' interests and close on time.
Team: JV soccer, chili cook-off, high-school science project -- you've always been all about the team.
Experience: everyone you've ever worked with says you're a rock.
Smart: you probably have a college degree and certainly can communicate clearly and write well.
Licensed: You MUST be a licensed real estate agent in this state to be a coordinator for Redfin.
About your career:
We invest in you, and you invest in us. If you excel as a coordinator, you can become an agent and eventually run a team of agents.
What you earn: You earn a competitive salary and a bonus for every happy customer you touch. We pay for health insurance for you and your family, computer equipment, MLS dues. If your team prospers, you will too.
Redfin is an equal opportunity employer.
Redfin - 10 months ago