Tuition Assistance Specialist - Agency Temporary Employee
Ashford University - Clinton, IA

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Are you someone who wants to assist Veteran’s in returning to college?

Do you have a sharp eye on monitoring funds?

We are looking for individuals that would love to help Veterans excel in earning their degree. The Tuition Assistance Specialist would work with a great team to help provide Veterans with assistance in getting their college finance related questions answered. By working with the Veterans’ Administration, the Tuition Assistance Specialist processes and maintains all Veteran Affairs’ files and monitors and verifies their enrollment.

Position Summary:

The mission of the Tuition Assurance Specialist is to assist veterans in returning to post-secondary education. Additional responsibilities include providing information on all VA programs, procedures and student eligibility. The Tuition Assurance Specialist reports to the Financial Services Manager.

Essential Job Duties:
• Maintain all VA files for annual review purposes.
• Process TA Authorizations forms and TA Reimbursement forms.
• Advise veteran students and help resolve payment problems.
• Work with all branches of the military to do proper invoicing for tuition.
• Prepare written correspondence/reports such as letters to veterans and the VA, reports on veteran recruitment efforts, and annual report to state seeking approval to train veterans.
• Monitor and verify veteran student enrollment and report to Veterans’ Administration (VA); ensure courses are not being repeated and are a part of the approved major program; monitor students’ progress and attendance as well as submit grades when needed to certain military branches.
• Serve as liaison between veterans, VA, and University departments.
• Maintain a working knowledge of Federal, State, Military, and Institutional Policies governing Title IV student aid programs.
• Process document collection and data entry of online Veterans Affairs students.
• Have a working knowledge of Veteran Administration policy and procedures.
Additional Job Duties (include but are not limited to):
• Additional job duties as assigned.
Core Competencies:
• Commitment to Mission: Aligns with the Core Values of Integrity, Ethics, and Service through behaviors that demonstrate a positive commitment to the customer and the organization.
• Communication: Aligns with the Core Values of Service through oral and written communication skills and internal/external relationships.
• Service: Encompasses the company’s core values of service; including service to the organization, customer community.
• Personal Planning: Aligns with personal accountability and responsibility.
Minimum Requirements:
• Proficient in Microsoft Office, Word, Excel, Outlook, and PowerPoint applications.
• Proficient in database contact management applications and contact management strategies.
Looking for additional insight on this specific role? Not sure if the job is for you, but know someone who sounds like a perfect fit? Email us at: and someone with the inside track would be more than happy to be a resource for you!
Preferred Qualifications:
• Proficient in Microsoft Office, Word, Excel, Outlook, and PowerPoint applications.
• Proficient in database contact management applications and contact management strategies.
• Knowledge of financial aid programs and regulations.
• Bachelor’s Degree preferred
Company Information:
For additional information about our University, please visit
Physical Requirements :

Physical Demands: While performing the duties of the job, the employee is regularly required to use hands and arms and talk or hear. The employee requires dexterity in using telephone, computer keyboard, mouse and calculator while seated at a desk. The employee is frequently required to stand, walk and sit. The employee may frequently move to interact with fellow employees and/or clients. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

Communication Skills: While performing Duties of the job, the employee is required to read and comprehend instructions, correspondence and memos. The employee requires the ability to write effective and detailed correspondence and to effectively present information both in one-on-one and small group situations.

Mental Demands: While performing duties of this job, the employee is required to deal with stress associated with a fast-paced work environment and multiple priorities/tasks. The employee will be required to make judgment decisions and adapt to changing work situations, grasp and apply new ideas, communicate with various personalities at all levels and have the ability to apply common sense understanding to carry out detailed instructions.

Work Environment: While performing duties of this job, the employee is required to work in an office environment, and the noise level is usually moderate to loud .

Note : This opportunity of employment will require a completed pre-employment screening to be inclusive of, but not limited to: a criminal background investigation, a credit check investigation, verification of education credentials, verification of prior employment history and a professional reference check; with review prior to an offer of employment being extended.

Notice to Prospective Employees

As required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the “Clery Act”), prospective employees are entitled to request and receive a copy of Ashford University Annual Campus Security Report. The Report can be accessed a t 2011 AU Campus and Safety Report . The report includes certain campus safety policies and statistics on reportable crimes and incidents that occurred on campus, in certain off-campus buildings, and on public property immediately adjacent to campus or accessible from campus for three previous years. The policies include campus security policies, crime prevention, and alcohol and drug use, and sexual assault, among others. To obtain a paper copy of the report, please contact .

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You can help people change their lives when they choose to pursue higher education and earn a degree from Ashford University. With more...