U87-Services Support Tech
CSC - Keesler AFB, MS

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Job Title : U87-Services Support Tech
Requisition ID : 13004L8

Job Category : Union Discipline

Schedule : Part-time
Remote Work Authorized : No
Relocation Assistance : Not Available
Travel : No
Clearance Level : None

Job Posting : Mar 7, 2013, 4:25:49 PM

Job Summary

Provides technical support to a librarian by performing a wide variety of technical and public services. Conducts activities and services to ensure goals are accomplished for the Keesler Base Operating Support (BOS) contract. Plans, organizes, and directs comprehensive public and voluntary recreation programs at recreation building, indoor center, playground, playfield, or day camp. This person studies and analyzes recreational needs and resources, oversees and assigns duties to staff, interprets recreation programs and their philosophy to individuals and groups through personal participation and staff assignments, and schedules maintenance and use of facilities.

Essential Functions
Provides accurate and timely customer assistance.
· Ensures compliance with policies, directives, and procedures.
· Maintains files of correspondence, directives, instructions, and other publications.
· Assists in general housekeeping of common areas and work area/center.
· Performs additional duties as assigned in accordance with contractual, functional and mission requirements and/or as directed by Supervisors/Managers.
· Prepares and processes correspondence, reports and forms; operates office equipment (e.g. fax, photocopy, or scanner machine); assists customers, and answers telephones.
· Provides excellent customer service skills.
· Strong problem solving skills
· Ability to work independently and as part of a team.
· Ability to read, interpret, and apply regulatory codes and standards.
· Ability to complete assigned responsibilities in a given timeframe.
· Light facility maintenance/cleaning.
· Under the direction of the librarian, oversees library procurement/acquisitions process; monitors receipt of all orders.
· Arranges exhibits to promote library materials/services or observances.
· Develops familiarity with professional materials for guidance on standardized technical and public services procedures.
· Physically processes all media types for shelf readiness (to include but not limited to typing title cards, applying barcodes, date due pockets, property stamps, and spine labels); performs repairs on damaged yet salvageable materials.
· Refers unusual or complex problems concerning materials to librarian for guidance or resolution.
· Informs librarian of titles for possible purchase and inclusion in the collection.
· Develops familiarity with use of a broad spectrum of standard library reference tools such as guides, indexes, bibliographies, professional directories, online public access catalog (OPAC), and online databases.
· Provides ready reference services to patrons by locating bibliographic information using standard library reference tools; Utilizes online public access catalog (OPAC) and online databases to prepare bibliographies for special collections.
· Uses various search strategies within the library’s holdings and the interlibrary loan (ILL) network to locate materials requested by patrons or to respond to requests for materials from other libraries.
· Assists library customers with all public access library equipment and explains searching techniques to locate materials in the online public access catalog (OPAC).
· Refers difficult reference questions requiring significant judgment for guidance or resolution to the librarian.
· Performs descriptive and copy cataloging with precision and accuracy where the bibliographic characteristics are moderately easy to determine applying Anglo-American Cataloging Rules 2nd Revision (AACR2) and machine-readable cataloging format (MARC) to surrogate records of all media types.
· Classifies and catalogs materials to make them accessible to library users through the OPAC; ensures catalog records are accurate and current by exercising bibliographic control procedures.
· Explains library rules, regulations, circulation procedures, and entitlements to library users.
· Performs daily operations of circulation desk including operating modules within the automated integrated library system (ILS); tracks and compiles statistics for recurring reports.
· Verifies eligibility and registers new borrowers.
· Shelves materials in correct areas and in accordance with call number scheme. Performs shelf reading to perpetuate correct and orderly placement of all media types.
· Participates in weeding, inventory, and other projects as assigned.
· Setting and breaking down facility after Community Center events.
· Chaperone weekend dances hosted by the Community Center.
· Responsible for checking phase cards and IDs for special events.
· Must be comfortable handling money and operating a cash register.
· Oversees equipment checkout, and skate park requests.
· Performs hourly headcounts and security checks of all facilities.
· Takes daily facility reservations requests.
· Required to comply with PPE requirements and standards.
· Responsible to perform all assigned duties as safely and efficiently as possible to maintain a safe work environment in accordance with all applicable rules and standards including, but not limited to, OSHA and National Fire Protection Association (NFPA) Life Safety Codes and Standards.
· Must be able to troubleshoot and identify problems.
· Works job assignments, researches and requisitions materials, and prepares necessary documents and reports.
· Schedules work and verifies quality of work performed.
· Able to read and interpret Work Orders, requests, and other information in order to accomplish assigned duties.
· Accomplishes periodic inspections and associated documentation. Maintains systems to conform to written guidance and applicable changes.
· Maintains required operating forms and records and assures proper use of all assigned equipment.
· Requires working scheduled and unscheduled overtime work including areas other than respective skilled trade.
· Perform other duties as assigned in accordance with contractual, functional and mission requirements.
· Position is classified as mission essential and requires employee to shelter at work site and respond to disasters and other contingency operations.

Basic Qualifications
High School diploma or equivalent.
· Must be able to work evening, weekend and holiday hours.
· College credit equivalent to associate’s degree. (McBride Library only)
· Two years library work experience. (McBride Library only)
· Two years community or recreation center work experience.
· Must be able to comply with PPE requirements and standards.
· Must possess valid State Driver’s License; must have the ability to obtain and maintain a United States Government and/or United States Air Force vehicle driver’s license.
· Must have favorable National Agency Check (NACI).
· Must have ability to meet the requirements for issuance of a computer network account (favorable National Agency Check and successfully complete computer security training) and any required security clearances including flight line access.
· Ability and willingness to work as a member of a team.
· Must have proficient English verbal and written communication skills.
· Computer skills required to include: ability to utilize computer automated systems to perform assigned duties including: Microsoft Office Suite, planning, ordering materials, TLS timesheets, and email functions.
· Must be able to lift a minimum of 50 pounds.
· Able to stand or sit for long periods of time.
· Requires working scheduled and unscheduled overtime work including areas other than respective skilled trade.
· Position is classified as mission essential and requires employee to shelter at work location and to respond to disasters or other contingency operations.
Work Environment
Lifting up to 50 pounds.
· Work involves everyday risks or discomforts typically associated with libraries, offices, and meeting and training rooms.
· Work areas are adequately heated, lighted, and ventilated.
· Some physical exertion such as long periods of standing; or recurring activities such as bending, crouching, stooping, stretching, reaching; pushing loaded book trucks; or recurring lifting of moderately heavy items such as boxes of books or journals.
· Community Center environment.
· Occasional outdoor events.
· Position is classified as mission essential and requires employee to shelter at work location and to respond to disasters or other contingency operations.
CSC is an Equal Opportunity Employer M/F/D/V

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