Our Fortune 50 client is searching for a Senior Network Architect to design and implement Cisco Unified Call Center in the local DC area.
Candidates must have prior CUCM and UCCE design and implementation experience:
Expert level knowlege of UCCE Scripting.
Cisco UCCX and UCCE
CTI (screen pops)
Advanced knowledge of Call Center environment is essential.
Excellent written and verbal communications skills required. Must be a self
Expert at using Microsoft Visio.
Device Implementation and administration
5+ years experience
5+ years process development, support and implementation of systems architect
CCIE is a plus
Minimum Education & Experience
Minimum (5) years professional experience
Bachelor's Degree preferred
Track record writing scripts for UCCE for systems with a minimum of 1000 endpoints.