Undergraduate Intern, DTSS Technical Writer, 6 months - Part Time
The Walt Disney Company - Professional Internships - Burbank, CA

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Marketing / Promotions;
The Walt Disney Company is world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we're constantly looking for new ways to enhance these exciting experiences. Bring your individual talents here and discover for yourself why an internship with Disney is the opportunity you've been looking for.

The Customer Data Environment (CDE) is an Enterprise Data Warehouse (EDW) that contains a consolidated view of customer interactions across Disney lines of businesses to support global marketing and analytic efforts. It is use to gain insight into consumer interests, preferences, behaviors and purchasing activities, and to model and predict consumers' future behavior and preferences.
The CDE IT team is responsible for all aspects of integrating the data into the EDW, including defining requirements, analyzing and profiling the source data, defining source-to-target mappings, designing and developing the data integration processes, testing of all data integration streams and assuring high data quality, and overseeing daily operations of production loads

  • Work with Business Analyst, developers and QA team in setting up focus groups to better understand what is needed in terms of application documentation
  • Work with Developers to clearly articulate functional and technical design that can be understood by non-technical team members
  • Work with business users, data architech and business analyst to provide clear and concise data dictionary
  • Work with CDE team to provide wikipedia like documentation to be published in Backlot
Basic Qualifications
Creative and lover of words
  • Active listener
  • Be able to understand training/instructional manuals and open minded
  • Able to explain technical information into simple language understood by an average reader
  • Detail oriented
  • Communicate effectively in writing
  • Understand implications of new information for both current and future problem solving
Preferred Education
Currently enrolled in a 4 year University

Job Posting Industries

Additional Information
This position is with Disney Worldwide Services