Underpayment Analyst
Patient Account Services - Palm Harbor - Palm Harbor, FL

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Work Location: Currently located in Palm Harbor, FL. Relocating to Largo, FL in April 2013

GENERAL SUMMARY OF DUTIES - Researches and resolves underpayments

DUTIES INCLUDE BUT ARE NOT LIMITED TO:


Perform second validation of discrepancy reason code assigned by the Discrepancy Analyst

Contact payer and initiate request for payment

Perform appropriate follow up with payor for payment as appropriate

Escalate contract issues to the Supervisor

Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”

Other duties as assigned
Qualifications
KNOWLEDGE, SKILLS & ABILITIES

Communication - communicates clearly and concisely, verbally and in writing

Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations

Interpersonal skills - able to work effectively with other employees, patients and external parties

PC skills - demonstrates proficiency in Microsoft Office applications and others as required

Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems

Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately
EDUCATION

High school diploma or GED required
EXPERIENCE

At least one year of related experience required

HCA Inc - 2 years ago - save job