Unified Communications Engineer – NYC
The Woods Group - New York, NY

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Our NYC-based client is looking for
  • a lead engineer to implement and support small to mid-sized Unified Communications solutions and collaborate with their team on enterprise level projects. RESPONSIBILITIES Utilize project lifecycle approach to Unified Solutions support Act as team lead for small to mid-sized implementations and as a team member on large/enterprise level systems
  • Forge strong relationships with clients to create an optimal service experience and an opportunity to discover future business opportunities
  • Identify potential challenges that may impact our clients and proactively formulate responses and solutions
  • Communicate effectively with clients and team members
  • Create detailed technical documentation and diagrams including client system documentation and deployment templates and best practices guidelines
  • Retain existing Cisco and relevant non-Cisco certifications (i.e.VMWare, Microsoft, etc) or specializations and attain new ones as business needs require
  • Help develop and prepare training sessions and ensure documentation is finalized
  • 3+ years of relevant experience
  • . CCNA/CCNA Voice Solid experience with Cisco Unified Communications Manager, Cisco Unity Connection/Unity, including bulk administration, provisioning and management of endpoints and user accounts Strong experience with voice gateways: MGCP, SIP, H.323, SCCP, digital PRI/T1, analog FXO/FXS, Cisco Unified Border Element, media resources, SRST/SRSV
  • Experience with CME/CUE
  • Top notch IP routing/switching and QoS skills
  • Experience with:
    • Cisco Unified Contact Center Express
    • Cisco Unified Presence
    • Cisco audio and video conferencing
    • Traditional PBX and voicemail system integration to a UC environment
  • Excellent verbal and written communications skills

The Woods Group - 22 months ago - save job
About this company
The Woods Group is an executive search firm, focusing on positions in New York, New Jersey and Connecticut, as well as nationwide. We...