GENERAL SUMMARY The Unit Coordinator is responsible for performing secretarial, environmental and basic supportive care under the direction and supervision of a Staff RN. Serve as a personal and telephone contact of the Surgery Unit for both internal and external customers, using excellent customer service skills. Use hospital computer systems to enter Lab, Radiology and PT orders and request patient transportation and obtain staff contact information. Enter accurate, timely patient and physician information tracking systems.
Prepare and maintain the patients’ charts and appropriate medical records including gathering pertinent demographic patient data, print Medication Reconciliation Form as requested by RN. Assign rooms for unassigned outpatients or inpatients. Operate communication systems including; computer terminal, telephone intercom, paging system, pneumatic tube system. Coordinate unit communications and the processes related to secretarial and environmental activities on the unit.
Be alert to documents that are at the desk that need to be shredded. Fax all necessary forms to proper agencies. Additional duties include environmental such as cleaning, ordering and stocking clerical, educational and clinical supplies. Dust surface unit/area of the unit desk.
Order supplies utilizing on line procedures; and have ability to operate Nationwide Children’s Hospital internet system to facilitate staff that needs policies and procedures and other intranet documents printed. Additional responsibilities include: · Maintain a clean, safe patient care, and unit environment, which may include unit specific duties such as cleaning patient rooms, cleaning and restocking exam rooms, unit refrigerators, microwaves and etc. · Monitor and maintain unit as required by regulatory agencies and document appropriately: · Monitor unit refrigerator temperatures on daily basis. Keep unit/area updated on daily monitoring and take action when temperature is out of range · Check for expired medications, blood tubes, sterile supplies · Other Monitoring duties as identified on the unit · Returns pneumatic tube carriers to pharmacy and admitting.
Assists with admission, greeting, registration, transfer, and discharge of patients according to established standards (division/unit/area). · Prepare rooms for patient admissions, as needed · Transport requisitions and specimens as directed · Assist with transporting patients as directed · Assist with data collection as directed · Participate in unit/program/area quality process improvement activities. · Participates in appropriate interpersonal interaction with patients/families and other members of the patient care team. · Participate as a member of the patient care team by assisting others and participating in unit conferences.
Demonstrate promptness and consistency in meeting scheduled work commitments. · Follow safety and emergency policies/procedures, OSHA standards and Standard precautions. · Maintain confidentiality. MINIMUM REQUIREMENTS 1.
High School graduate or equivalent. 2. Basic computer skills required, data entry skills preferred. 3.
Excellent Customer Service Skills. 4 Previous health care experience preferred. 5. Possess good verbal, computer and written communication skills and interpersonal skills.
6. Must demonstrate competence defined in Unit Coordinator responsibilities in providing age appropriate care and service to pediatric patients of all ages and selected adults. 7. Present a neat appearance, good grooming, and professional manner.
8. Completion of selected orientation classes offered by Children's Hospital, the Patient Care Services Division, and the unit. 9. Must be CPR trained (American Association Heartsaver with pediatric content) course or Health Care Provider course 10.
Must pass Unit Coordinator test pre interview to continue with interview process. MINIMUM PHYSICAL REQUIREMENTS: 1. Must be able to see, hear, stand, walk, speak, read, perform basic math calculations, (add, subtract, multiply and divide), and perform manual tasks with or without accommodation, and care for oneself with little or no difficulty. 2.
Apply the principles of body mechanics in lifting or moving patients and/or equipment. 3. Must be able to independently lift up to 25 lbs. 4.
Must be able to move or reposition patients of any weight or size with the assistance of another person(s) and/or equipment.
Nationwide Children's Hospital - 4 months ago
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