Unit Secretary-NICU Level 2 Full-time, 7a-7p
The Woman's Hospital of Texas - Houston, TX

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POSITION SUMMARY:1. Under the supervision of the director the unit secretary performs clerical and support services.2. Directly responsible for answering the phone on/or within the unit, acting as the primary point of contact for internal/external customers, and directing the patient flow within the unit.3. Fulfills the duty and responsibility to maintain competence and to continue personal and professional growth.4.

Identifies and assists with opportunities for performance improvement activities on the unit and with other service areas.5. Demonstrates fiscal responsibility by taking ownership of time management, decreasing waste (of time and supplies) and promoting cost effectiveness while maintaining patient safety and quality of care.6. Demonstrates the ability to be an advocate for and strive to protect the health, safety and rights of the patient.7. Interactions with patients and colleagues demonstrate compassion and respect for the inherent dignity, worth, and uniqueness of every individual, unrestricted by considerations of social or economic status or cultural beliefs.8.

Communicate effectively with other care providers (physicians, nurses, business office, and medical records) to provide for continuity of patient care and to meet the needs of the customers we serve.9. Demonstrates ability to fulfill requirements of attendance, punctuality, and timekeeping practices.10. Behaviors and interactions demonstrate a positive attitude, personal initiative and motivation to achieve the goals of the unit.11. To uphold the standards of the profession and organization and practice ethically and with integrity.12.

Other duties as assignedJob Requirements:Education required and/or preferred:Preferred: College preparation related to office or management.Licensure/Certification: Required BCLS certificationExperience required or preferred:PREFERRED: Prior clerical or secretarial experience in a clinical setting. Skills, Knowledge, and Abilities:Reads and writes basic English with the basic skills necessary to transfer physician's orders. Basic computer and typing skills. Ability to demonstrate good written and oral communication skills, organized with attention to detail.

Willing to learn new technical skills as applicable

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