Unix Systems Administrator
Compuware Corporation - O‘ahu, HI

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Compuware Corporation the technology performance company provides software experts and best practices to ensure the worlds most important technologies work well and deliver value Compuware customers include 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited US web sites The companys ongoing success depends on our employeesa diverse team of people with a set of key common attributes We seek positive assertive team players who have a strong desire to succeed in a team and customeroriented environment Learn more httpwwwcompuwarecom Daily operation and support (24x7 on call) of laboratory systems This function encompasses the following areas Workstation(s) (Desktop Laptop) support Server(s) operation and support Network infrastructure (Internal and External) support and maintenance Oncall support for pilot environment operation duties as required (rotational) This position is required to have remote environment access To this end it is suggested that personnel have high speed internet access Responsibilities Interacts with users by phone email or in person on a 24x7 support basis Documents problem area and resolution efforts into the appropriate support database Performs pilot environment support activities equivalent to first and second level efforts on a rotational basis Ensures that the development systems and associated pilot environments achieve high levels of availability (98 and above) Participates in the documentation efforts associated with various operational aspects of the laboratory Evaluates new approaches and methods to achieve enhanced capabilities and levels of service To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Strong interpersonal and communication skills capable of writing purchase justifications training users in complex topics making presentations to an internal audience and interacting positively with upper management and lab facility users Ability to solve problems quickly and completely Ability to identify tasks which require automation and automate them (Independent problem solving selfdirection) A solid understanding of both UNIXbased (Linux Solaris HPUX) and Microsoft Windows (2000 2003 XP) operating systems Adept at the use of performance analysis methods to tune systems and resolve connectivity problems A solid understanding of networkingdistributed computing environment concepts (Experience configuring network file systems (NFS) network file synchronization schemes license manager configuration etc) Experience with TCPIP networking protocols (ability to debug and manage at the network level firewall management) Experience with clientserver architecture management (Web Services etc) Experience with networkhost security management (LDAP Active Directory UNIX etc) Experience installingconfiguring peripherals Ability to program in an administrative language (Perl shells) Exposure to database management (backup ETL transactional replication approaches) True dedication to full lifecycle support from requirement definition through data centerpilot implementation and maintenance Four to seven years systems administration experience in medium environments (heterogeneous sites with up to a 100 systems encompassing a minimum of three operating systems) using both UNIX and MS Windows operating systems Candidate must currently reside in Hawaii

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About this company
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Compuware Corporation, the technology performance company, provides software, experts and best practices to ensure technology works well and...