Upgrade Center Product Consulting - Facets
Trizetto - Greenwood Village, CO

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The TriZetto Group, Inc. is the leading provider of information technology and service solutions for the healthcare payer industry. TriZetto’s technology touches more than half of the insured population of the United States with offerings that include enterprise and component software, hosting and business process outsourcing services, and consulting. TriZetto is committed to a vision of Integrated Healthcare Management (IHM) to improve the US healthcare system, by enabling the systematic application of processes and shared information to optimize the coordination of benefits and care for the healthcare consumer.

Position Overview

Works as a consulting team member on client or internal assignments for the Upgrade Center. Serves as a Facets product expert to clients during upgrade projects, and develops an understanding of the in-depth features and functions available in the existing and new product releases. Applies this knowledge to ensure the upgrades are done in an optimal and efficient manner. Provides advice and expertise in the Facets System configuration as it relates to features and functions and applies to the client business needs.

Utilizes Professional concepts and company objectives to resolve complex issues in creative and effective ways. Draws upon client health care operations input, application system technology and best practices as the context for consulting service delivery. Leads the transfer of application knowledge and analysis of customer business needs towards determining optimal configuration and customer’s business in the new release of Facets.

Analyze impact and coordinate proposed configuration changes between Facets and third party products. Act as a resource of information on Healthcare and/or Payer Industry knowledge.

Coordinates with business process experts, hosting team, technical experts to ensure that all application oriented issues relating to the upgrade project are addressed, and that the decisions are documented.

Other duties and tasks as assigned.

Required Education/Certifications and Experience:
Bachelor's degree and/or relevant equivalent work experience will be taken into consideration

Minimum of 3 years of related work experience

Previous consulting experience

Experience working in the healthcare domain

Facests expertise

Demonstrated skills in analyzing and resolving complex problems

Knowledge in other TriZetto products preferred

Please visit www.trizetto.com/careers for more information about the benefits and advantages of choosing a career at TriZetto.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About this company
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TriZetto delivers world-class, healthcare IT solutions that enable healthcare organizations to work more efficiently and collaboratively to...