User Operations
PRO Unlimited @ facebook - Menlo Park, CA

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Annotating web pages using a graphical annotation tool
Tagging content identifying broad categories for content (news, music, art, etc.) and finding entities and concepts within a post; tagging all relevant topics in a post
Managing, coordinating, and/or supporting all tasks assigned
Deriving insights based on the trends observed and feeding them back to the team
Identifying trends to enhance the support process and improve team efficiency
Creatively contributing to the overall success of the team


Critical thinking with strong attention to detail and good judgment; most annotations require subjective decisions, and accuracy is essential
Excellent written and verbal English communication skills
Ability to multitask and rapidly switch contexts, in a fast-paced environment
Passionate about the Internet and related technologies
Avid Facebook user


Bachelor's degree or higher