Catholic Medical Center - Manchester, NH

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Job Details:
Under the general direction of the Executive Vice President / CFO and within established policies and procedures, the incumbent performs the following functions: Directs and manages the information and communication technologies and services for fiscal, operational, clinical and decision-support uses for CMC and its affiliates. Provides strategic and tactical planning, development, evaluation, and coordination of the information and technology systems for the health care network. Facilitates communication between staff, management, vendors, and other technology resources within the organization. Responsible for the management of multiple information and communications systems and projects, including voice, data, imaging, and office automation. Plans, develops, implements, maintains and continuously enhances all network hardware and software for the corporation. Responsible for minimizing the investment required to produce established service levels. This requires the incumbent to maintain contact with suppliers and leasers of equipment and supplies, and to maintain a current knowledge and awareness of technology, equipment, prices and terms of agreements. The incumbent subsequently evaluates all factors, performs appropriate cost/benefit analysis and favors alternatives that minimize costs commensurate with acceptable risks. Defines, develops, designs and implements plans and strategies to maintain state-of-the-art solutions. Designs, implements, and evaluates the systems that support end users in the productive use of computer hardware and software. Develops and updates an information systems strategic plan for meeting current and future needs of CMC and its affiliates. Coordinates the core steering group, and insures that it functions as a mechanism which improves the overall value of IT consistent with CMC priorities. Serves as the principal developer of corporate policies and standards aimed at minimizing costs and maximizing controls related to the acquisition, implementation and operation of information and communication systems. Coordinates allocation of resources to provide high levels of service for development of new technology solutions to support CMC strategies and priorities. Provides periodic reports of IT activity, status, and costs to senior management, executive management, the board of directors, and various committees as required. Provides leadership to multidisciplinary task forces and committees in defining and acquiring technology solutions to meet business requirements and CMC strategic priorities. Participates in formal and informal CMC task forces and meetings involving planning, quality improvement, and other matters of priority to the Executive Management Team. Ascertains, establishes and offers education and training programs for existing and future users. Prepares, presents and administers plans, capital and operating budgets for the information services group. The incumbent has responsibility for monitoring IT activities and costs as they relate to the overall utilization of resources required to meet corporate I/S targets. Interviews and selects candidates for employment. Orients, trains, supervises, directs, schedules and assigns work of subordinates. Outlines scope of authority as well as job responsibilities of employees under supervision. Initiates and approves personnel actions including, but not limited to, hiring, transferring, suspending, discharging, assigning, rewarding, disciplining or adjusting of grievances involving assigned personnel. Prepares and conducts formal/informal performance evaluations and recommends merit increases. QUALIFICATIONS: Education: • Bachelor’s degree in a related field required. • Advanced degree (MBA, Master of Health Care Administration, Master of Computer Science) preferred. Experience: • A minimum of fifteen years information systems management experience preferably in the application and delivery of information system technologies in a health care environment. • System integration experience implementing systems which involve multiple vendors and multidisciplinary teams under specific schedules and budgets with committed deliverables. • Must have a strong background and experience with project management methodologies including a successful track record of large scale information systems project implementations. Must understand and be capable of coordinating a healthcare business strategy to the application of information technology. Must be capable of anticipating the information technology needs of the organization as a result of the strategic initiatives which have been established. • The successful candidate will have strong skills in information technology components including but not limited to local and wide area network topologies, hardware components, voice communication technologies including tariffs and regulatory considerations. Knowledge of computer hardware and data base architectures, including relational, basic, objected based technologies, and electronic data exchange, programming languages, and fourth and fifth generation tools. The candidate must have a strong understanding of the personal computer industry, the trends that drive it as well as the IT industry in general. • The candidate must have a background in business and clinical systems, including experience in their implementation in a hospital system with a strong ambulatory presence. Merger, conversion, and consolidation experience is a must. • The individual must be capable of evaluating the effectiveness of the I/S staff across a variety of disciplines including communications, systems development, operations, people management , strategic planning, and personal computer deployment and use. • Strong planning and accounting skills including the ability to construct strategic plans, analyze cash flows, along with the long term implications of capital and expense expenditures. • Strong communication skills including the ability to interact with executive level management, physicians, community business leaders, patients, employees and agencies. The ability to speak in a public forum, present ideas, and generate acceptance of concepts and strategies. • Training and experience in contract law, and contract management, including the preparation and management of system integration contracts which have fixed time frames, penalties, and deliverables. Training and experience in the preparation and development of software license agreements. • Training and experience in the development of I/T lease arrangements including step leases, capital leases, operating leases, and technology exchange leases.

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