Click to apply: https://vspglobal.com/cms/careers.html
Position hours: 9:00am - 5:30 pm
Perform duties related to billing, posting and collecting revenue for fully insured (Risk) and self-insured (ASP) groups under VSP plans. Maintain accurate accounting information for each group, and research and resolve problems regarding billing and payment information.
Review new group eligibility, structure and rates to ensure accurate group billing. Train new clients on the VSP remittance process. Review bills and track receivables.
Post and reconcile revenue to prepare deposits for bank to ensure accurate and timely group accounting.
Collect delinquent payments from assigned groups within established processes to ensure payment within VSP standards.
Review and validate fully-insured and self-insured group billings to ensure appropriateness, and process adjustments as necessary. Ensure all billing is reconciled when payments are applied.
Ensure broker's commission payments are accurate including ensuring proper system calculations, researching and issuing manual checks. Respond to telephone inquiries regarding commissions, and assist with revenue transactions that could result in retroactive brokers' commission adjustment payments. Review renewing groups' initial bills for appropriate rate increase and bill calculations.
Act as point of contact for incoming calls from external and internal business partners regarding questions about billing and delinquency.
Research, resolve and/or establish manual processes to system issues.
Review numerous system generated reports to validate accurate revenue application, experience and utilization, premium history, delinquency collection, and to ensure GroupFacts, Experience and Detail Revenue balances at month end.
This job family is intended to indicate the basic nature of positions allocated to the family and examples of typical duties that may be assigned. It does not imply that all positions within this class perform all the duties listed, nor does it necessarily list all the possible duties that may be assigned.
Typically has the following skills or abilities:
Two years experience in a position with duties that combine customer service and financial or numeric skills
Excellent verbal and written communication skills
Demonstrated ability to identify and resolve routine problems such as change in billing patterns that could reflect and error
Demonstrated ability to use basic features of word processing and spreadsheet applications, such as, setup, formatting, entry and using sum functions
Demonstrated ability to handle multiple tasks while meeting department time lines
Clean credit history as reported by credit report
Basic math skills Ability to type 35 wpm
Ability to perform 10-Key by touch (6,000 ksph)
Ability to key both alpha and numeric (6,000 ksph)
Analytical/Problem Solving,Quality Decision making, Administrative Ability, Interpersonal/Customer Service Skills, Working Under Pressure with high volume and deadlines,Flexibility, Creative and Innovative. Exhibits discretionary effort and initiative.
The information above describes the general nature of the position and serves as a summary of the typical job functions, It's not a comprehensive list of all possible job responsibilities, tasks, or duties.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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