Victim Advocate
MADD - Columbia, MD

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Columbia, MD

Founded by a mother whose daughter was killed by a drunk driver, Mothers Against Drunk Driving® (MADD) is the nation’s largest nonprofit working to protect families from drunk driving and underage drinking. With the help of those who want a safer future, MADD’s Campaign to Eliminate Drunk Driving® will end this danger on America’s roads. PowerTalk 21® is the national day for parents to talk with their kids about alcohol, using the proven strategies of Power of Parents™ to reduce the risk of underage drinking. And as one of the largest victim services organizations in the U.S., MADD also supports drunk and drugged driving victims and survivors at no charge, serving one person every eight minutes through local MADD victim advocates and at 1-877-MADD-HELP. Learn more at or by calling 1-877-ASK-MADD.

The MADD Columbia, MD office is currently seeking candidates for the position of Victim Advocate 111-12

Responsible for maintaining a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long term needs. Provide court accompaniment and guidance with legal, financial, and medical systems. Work in conjunction with other Victim Services employees to provide consultation support to victims where needed.

1. Provide effective and timely assistance to victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation. May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivors rights and educating others about the criminal and civil justice systems.

2. Maintain accurate and up-to-date documentation of phone calls, contacts, referrals, court information, etc. to insure compliance with MADD Victim Services and other grant agency requirements.

3. Utilize a network of key individuals in the criminal justice, legal and social service systems within assigned territory to facilitate assistance for victims.

4. Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting MADD Victim Services initiatives.

5. Plan and schedule victim programs and events as appropriate.

6. Other duties as assigned.

1. One to two years of previous work experience in a social service environment providing victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death).

2. Bachelor’s degree in human services field preferred.

3. Excellent interpersonal and communications skills; ability to establish rapport with individuals in difficult situations; and high level of customer service initiative required.

4. Ethical behavior and confidentiality are a must in this position.

5. Transportation to court attendance is required along with an ability to work non-traditional hours.

6. Bi-lingual candidates preferred.

Interested Candidates should forward resumes to the following email address:

MADD offers a competitive salary and exceptional benefits + business casual environment.

“An Interested Party will be considered an applicant only after the individual has complied with the application process and has indicated the specific position for which they are applying.”

MADD is an equal opportunity employer.

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