Visitor Ambassador II - Theater Host
National Aquarium in Baltimore - Baltimore, MD

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The National Aquarium is looking for a part time Theater Host, 20 hours per week, to be responsible for all aspects of the guest experience regarding 4D Theater operations and Dolphin Discovery. Theater Hosts enthusiastically promote presentations to visitors, manage crowds, equipment and operations inside and outside the theaters and professionally present polished shows to visitors. Theater Hosts uphold the visitor service levels set by the National Aquarium by being open, approachable and knowledgeable; providing a WOW experience for all visitors.


Preshow staging and operations

Preparing theater for next performance

Promoting last-minute sales

Theatre queuing

Ticket taking

Crowd control inside and outside of theaters

Pre and post show messaging to guests and show presentation

Assisting with crowd control

This position has other duties as assigned.

Strong public speaking, strong communication skills and previous customer service experience, preferably in a tourism/service-based industry, required. Flexibility with hours including evenings, weekends and holidays also required. Performance experience and experience with audio/visual equipment preferred.

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