Visitor Center Associate Part-Time (Orlando- Millenia)
Macy's - Orlando, FL

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Overview: Visitor Center Staff are secured to provide presence in the visitor center during store hours to assist visitors with a number of programs that have been designed exclusively for the use of visitors to the city of your location. Position supports regional convention and tourism initiatives. Examples of tasks are represented below. Reports to Tourism Manager. Key Accountabilities Distribution of the 10% Savings Coupon Accountable for a variety of visitor programs that require acceptance of a voucher and providing a stipulated set of goods/services, process the voucher to the appropriate staff to ensure the store has recouped their investment and receives payment from the 3rd party. Accountable for visitor center visitor tracking and reporting Provide in-store direction about products, guest needs and sales Monitor and order appropriate brochures for visitor center Accountable for communicating all group activity to internal customers to include but not limited to: VP, Department Manager, Tourism Manager, Store Manager, when booked, Programs booked and distribution of weekly group grid Create and maintain convention tracking spreadsheets Order and maintain inventory of visitor savings passes, record on RR Donnelly tracking sheets Other Duties as assigned Skill Summary Candidates should enjoy working in a challenging environment with minimal supervision Prior experience in the travel/hospitality industry preferred, but not essential Previous sales and/or administrative experience desirable, combined with the ability to think creatively and inspire others to achieve high standards Excellent communication skills, both verbal Knowledge of a second language helpful Position requires good organizational skills, and proficiency in Microsoft Word, Excel, and Lotus Notes Preferred work experience Customer service with technological component
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The nation's #1 department store chain has adopted the name of its most famous brand and cash cow: Macy's. Macy's, Inc. operates about 840...