Visitor Center Staff are secured to provide presence in the visitor center during store hours to assist visitors with a number of programs that have been designed exclusively for the use of visitors to the city of your location. Position supports regional convention and tourism initiatives. Examples of tasks are represented below.
Reports to Tourism Manager.
Distribution of the 10% Savings Coupon
Accountable for a variety of visitor programs that require acceptance of a voucher and providing a stipulated set of goods/services, process the voucher to the appropriate staff to ensure the store has recouped their investment and receives payment from the 3rd party.
Accountable for visitor center visitor tracking and reporting
Provide in-store direction about products, guest needs and sales
Monitor and order appropriate brochures for visitor center
Accountable for communicating all group activity to internal customers to include but not limited to: VP, Department Manager, Tourism Manager, Store Manager, when booked, Programs booked and distribution of
weekly group grid
Create and maintain convention tracking spreadsheets
Order and maintain inventory of visitor savings passes, record on RR Donnelly tracking sheets
Other Duties as assigned
Candidates should enjoy working in a challenging environment with minimal supervision
Prior experience in the travel/hospitality industry preferred, but not essential
Previous sales and/or administrative experience desirable, combined with the ability to think creatively and inspire others to achieve high standards
Excellent communication skills, both verbal
Knowledge of a second language helpful
Position requires good organizational skills, and proficiency in Microsoft Word, Excel, and Lotus Notes
Preferred work experience
Customer service with technological component
Macy's - 10 months ago
The nation's #1 department store chain has adopted the name of its most famous brand and cash cow: Macy's. Macy's, Inc....