Voice/Video Engineer Consultant
KAPSIS - Milpitas, CA

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Engineer will be part of team managing global voice and video network for VoIP, TDM, and video conference users. Responsible for MAC support to Cisco UCC environment including heavy support to all conference rooms. Will also provide network router, switch, and gateway support and configuration for voice related services.

Qualifications: Ten years overall experience in network engineering and support. At least 5 years troubleshooting, administering and engineering services for Cisco UCC in large distributed campuses. Ability to configure systems with WebEx, Nortel TDM, Telepresence. Experience working with vendors on system installations and software and hardware upgrades. Ability to diagnose complex problems and implement fixes in a multivendor environment. Familiarity with advanced networking technologies and integrated protocols. Substantial experience with Cisco Unified Communications systems including CUCM, Unity Connection, UCCX, CUPS, CUBE, SRST, and TelePresence. Strong understanding of VoIP technologies including Cisco SCCP and IETF SIP and related protocols . Extensive hands-on experience with SIP trunking and debugging SIP messaging. Ability to work and communicate effectively with customers, assessing their needs, and analyzing and resolving their problems. Ability to work both independently and as a part of a team. Experience with WebEx, Tandberg videoconferencing systems, Broadsoft Synergy, or Acme Packet systems required. Knowledgeable of the IETF XMPP protocol or MIT-00009025-P.

Kapsis - 21 months ago - save job
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