Resolvit IT & Management Consulting (Resolvit) is looking for a Voice / Data Communications Engineer to work as full-time Resolvit employee. The candidate will be responsible for the following:
Provide expertise on multiple complex work assignments in support of the 600+ site DHS/ICE enterprise Voice Communications and Network environments. The Voice / Data Communications Engineer may specialize in either Voice or Network communications, but requires knowledge of both areas. Deployments include new installations, equipment upgrades, equipment relocations etc. Work as a member of the ICE OCIO team to implement and monitor installations of hardware and software; desktop telephones, VoIP servers, analog voice systems, specialized equipment (e.g., STE, modems, and fingerprint scanners), desktops computers, laptops, servers, networks/ LANS, voice systems, cabling, etc. Contribute to deliverables and performance metrics.
Possess and apply knowledge of the ICE Voice Communications and Network environments
Complete quality assurance review and documentation when systems are installed by communications vendors
Perform installation and relocation requests in accordance with ICE move/add/change processes and procedures
Use Government-furnished remote management tools
Administer local ICE communications applications
Perform all required back up and restoration functions for data residing on ICE voice communications systems
Maintain Private Branch Exchange (PBX) systems from Avaya/Nortel
Maintain emerging systems such as VoIP
Provide programming and maintenance on the voice switch, voice mail system, auto attendant systems, call management system, and traffic monitoring system
Train end-users on the operation and use of telecommunication features
Provide voice communications system designs with statement of work, bill of materials and cost estimate
Perform hardware and software installations
Install and test new end-user computers, network printers, external hard drives, fax servers, document scanners and other peripheral equipment, as well as operating systems software
Ensure access to government mainframe computers
Document network configurations and inventories
2+ years of related experience on a wide variety of servers, desktops and networking and telecommunications technologies, protocols, equipment, concepts, architectures and trade studies
Ability to troubleshoot network incidents and provide a resolution report to management and/or customer
Ability to document solutions with MS Office products: specifically Word, Excel, Visio, and Project
Ability to effectively communicate, verbally and in writing, with management and peers
Create and maintain SOPs.
Develop processes, procedures, and documentation required for activity administration
Voice Communications Specialty
General knowledge of various voice communications systems
Proficient with design and configuration of VoIP phone systems
Experience in designing and deploying Avaya and Nortel communications systems
Proficiency with workstations, printers, and major applications
Proficiency with network equipment or servers
Possess comprehensive knowledge in Network Engineering (CCNA, CCNP, DNS/DHCP, Firewall, VLAN, SAN, etc.) or Systems Engineering (Active Directory, MS Exchange, MCSE, SharePoint, etc.) track
Proficient with Cisco Switching, Multi Path high availability, GLBP, HSRP, QoS, routing protocols (BGP, OSPF, EIGRP), WLAN, Prefix Lists, NAT, PAT, MPLS, VoIP, video, IDS/IPS, NAC and firewalls.
Experience in various Windows OS versions, along with AD/ Exchange
Ability to develop and execute address plans for IPv4, IPv6 and ITU E.164
Network / Voice Specialty
Avaya VoIP System Certification
Experience in using network design tools
Experience in Cisco works and QoS Policy manager
Experience in using third party management tools ie BigFix, HP Openview and etc.
Experience in Network statics collectors and analyzer tools
Travel Requirements : 75%
Clearance : DHS Public Trust or Secret
Citizenship : Authorized to work in U.S.
We're a progressive management and IT consulting firm that helps clients' businesses grow with the power of our people—functional and technical experts who bridge the gap between IT and the business that it supports.
Our projects focus on software development and infrastructure support in the vertical markets of: telecommunications, healthcare and biotechnology, manufacturing and distribution, finance, media, and government. Our project managers, programmers, designers, analysts, and engineers support Fortune 1000 clients.
We've grown 121% over the last two years. How? We hire the best in their fields—results-focused professionals with skills that are re-deployable from one engagement to the next. Our employees receive excellent benefits to include Health, Dental, Vision, 401K, Tuition Reimbursement and more.
At Resolvit, you'll be one of the people growing our business. We'd like to make you part of our success. Contact us to discuss your future.
Click here to apply online
Resolvit, LLC - 2 years ago
Resolvit, LLC is dedicated to providing technology and business consulting solutions to clients in the New York City, Washington, DC,...