Voice Architect - UC
Insight - Tampa, FL

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Architect- Engineer-UC

Insight is actively seeking exceptional individuals with experience in advanced technologies. As a Voice Architect, you will participate in diverse and challenging engagements at client sites. The job responsibilities will vary based on the project scope and deliverables. Responsibilities can range from unified communications design to the implementation and deployment of voice technologies. Consulting provides a unique opportunity for technical professionals to be exposed to very dynamic and diverse environments. Successful consultants are able to adapt quickly to changing technical and professional environments.

Roles and Responsibilities:
Work with clients and Insight Networking teams to identify business and technical requirements for Unified Communications

Develop Unified Communication strategies and architectures

Perform network readiness and current state telephony assessments

Develop unified communications designs based on the latest Cisco advanced technologies

Implement and support Unified Communications solutions for clients based on industry best practices

Provide knowledge transfer and detailed design/operational documentation to clients

Provide quality assurance documentation review and peer review on projects

Develop and maintain relationships with clients and internal teams

Skills and Requirements

  • Minimum of six (6) years of related IP telephony design / implementation experience including:
  • Cisco Call Manager
  • Cisco Unity/Unity Connections
  • Cisco Contact Center Express (UCCX)
  • Cisco Meeting Place
  • Presence and Mobility
  • Tandberg
  • Webex
  • DMS
  • H323 / SIP / MGCP
  • IP Video
  • Cisco Routers and Switches
Minimum of six (6) years of related IP Telephony/Network administration and support experience

Minimum of three (3) years of related experience in consulting environments, working with Cisco Unified Communication design and implementation

Excellent client management/resolution, problem solving, debugging/troubleshooting skills are required

Excellent verbal communications and written documentation skills are required

Active CCIE (Voice) certifications or equivalent experience required

Travel

Ability to travel 50% or more is possible based on location and project requirements

Insight is an equal opportunity employer (EOE). M/F/D/V

Insight - 2 years ago - save job - block
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