Insight is actively seeking exceptional individuals with experience in advanced technologies. As a Voice Architect, you will participate in diverse and challenging engagements at client sites. The job responsibilities will vary based on the project scope and deliverables. Responsibilities can range from unified communications design to the implementation and deployment of voice technologies. Consulting provides a unique opportunity for technical professionals to be exposed to very dynamic and diverse environments. Successful consultants are able to adapt quickly to changing technical and professional environments.
Roles and Responsibilities:
Work with clients and Insight Networking teams to identify business and technical requirements for Unified Communications
Develop Unified Communication strategies and architectures
Perform network readiness and current state telephony assessments
Develop unified communications designs based on the latest Cisco advanced technologies
Implement and support Unified Communications solutions for clients based on industry best practices
Provide knowledge transfer and detailed design/operational documentation to clients
Provide quality assurance documentation review and peer review on projects
Develop and maintain relationships with clients and internal teams
Skills and Requirements
Minimum of six (6) years of related IP telephony design / implementation experience including:
Cisco Call Manager
Cisco Unity/Unity Connections
Cisco Contact Center Express (UCCX)
Cisco Meeting Place
Presence and Mobility
Tandberg
Webex
DMS
H323 / SIP / MGCP
IP Video
Cisco Routers and Switches
Minimum of six (6) years of related IP Telephony/Network administration and support experience
Minimum of three (3) years of related experience in consulting environments, working with Cisco Unified Communication design and implementation
Excellent client management/resolution, problem solving, debugging/troubleshooting skills are required
Excellent verbal communications and written documentation skills are required
Active CCIE (Voice) certifications or equivalent experience required
Travel
Ability to travel 50% or more is possible based on location and project requirements
Insight is an equal opportunity employer (EOE). M/F/D/V
Insight - 13 months ago
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