Voice-Data Network Engineer for NYC client
The Woods Group - New York, NY

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We are currently searching for a Voice/Data Network Engineer to support voice and data connectivity in the Americas for our client based in New York City.

RESPONSIBILITIES
  • Support and maintain voice trading turrets, voice recording equipment, and WAN network infrastructure
  • Maintain existing hardware and facilities at multiple locations
  • Troubleshoot LAN/WAN services, including opening and following up on trouble tickets with third party vendors
  • Maintain all WAN connectivity documentation including architecture diagrams (both internal and customer facing), circuit related information, and hardware characteristics
REQUIREMENTS
  • Experience supporting:
    • Trading turrets
    • NICE voice recorders
    • Cisco Unified Communications Manager or Avaya Call Manager
  • CCNA or CCNA voice
  • Legacy PBX experience and/or knowledge of TDM technology
  • VoIP protocols
  • Ability to work with carriers and perform carrier grade implementations
  • Experience with network support and troubleshooting in a multi-location environment
  • Microsoft Office, Microsoft Visio, and Cisco Contact Center a plus
  • Bachelor’s degree in a technical field and 1-2 years of prior experience with TDM, VoIP and/or WAN architecture

The Woods Group - 15 months ago - save job - block
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About this company
The Woods Group is an executive search firm, focusing on positions in New York, New Jersey and Connecticut, as well as nationwide. We...