Waiter/Waitress
Simply Crepes - Rochester, NY

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The Simply Crepes Sales Associate is responsible to serve food and beverages to guests in a timely, courteous, efficient and accurate manner. All functions are carried out to maintain an environment of teamwork and first class customer service. The Sales Associate receives guests, informs the guests of any specials, effectively upsells throughout the entire meal, takes guest orders, and processes those orders in a timely manner with a professional demeanor. The ideal Sales Associate candidate has a warm and friendly personality that puts our customers at ease and sets expectations of dining excellence. The Sales Associate has a minimum of one year experience and is responsible to:
• Become knowledgable about all menu items including wine and beer
• Know how to properly sell and serve wine according to local, state and federal government regulations
• Effectively upsell items to the guest without appearing "pushy"
• Prepare and serve meal accompaniments to guests
• Perform side-work
• Bus and set tables, as needed
• Perform set up and breakdown of various stations
• Assist with orders to go, as needed
• Know how to manage monetary transactions with customers and keep track of receipts and coupons
• Learn how to efficiently utilize the Point of Sale System
• Seat guests and help with answering phones as business demands
• Communicate with support crew and management
• Practice, monitor, and reinforce food safety procedures according to policy and health/sanitation regulations
• Manage and maintain a safe working condition
• Maintain fast, accurate service, positive guest relations, and ensure products are consistent with quality standards
• Perform other duties as assigned