Warehouse Worker
California Polytechnic State University - San Luis Obispo - San Luis Obispo, CA

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The Facilities Department, a unit within the Administration & Finance Division, performs maintenance, service, and repair of university facilities. Distribution Services is the organization responsible for providing mail service to the campus community and includes Canyon Post, the state receiving warehouse, and facilities warehouse.

Under general supervision, the Warehouse Worker performs work involving the receipt, checking, storage, inventory, issue, and delivery of materials, equipment, and supplies; uses powered or non-powered materials handling equipment and delivery trucks; and prepares and/or files forms associated with receipt and delivery of goods. The position maintains shipping and mailing supplies, performs cashiering functions and serves as a Notary Public. This position performs work in various areas within distribution services including Canyon Post, state receiving warehouse, and facilities warehouse.

Duties and responsibilities include:
  • Provide customer service and receive, sort, process, and distribute on-campus student resident mail and parcels; generate daily reports and documentation of mail and parcel activity, assist customers with self-ship kiosk operations; maintain and stock shipping kiosk; provide shipping using World Ship; maintain and update the Canyon Post lobby bulletin board.
  • Maintain and update A2B TrackPad including creating and updating student resident lists using RMS and Excel, creating and updating resident mailbox assignments using Excel, and checking RMS for new or moving residents.
  • Provide support for the state receiving warehouse including receiving incoming truck and parcel goods shipments or picking up shipments at vendor facilities or common carrier terminals; unloading and/or unpacking a wide variety of incoming material and employing special handling techniques when required for transport of fragile, toxic, inflammable, radioactive, or short shelf life goods; checking incoming material against invoices or bills of lading and correcting any problems which arise; preparing items for delivery; stocking and maintaining the warehouse and storage area; performing duties pertaining to state purchase orders; researching delivery locations for items on purchase orders; answering and processing email requests for purchase order receipts; inspection of deliveries; working with department contacts to coordinate on-campus deliveries of items; preparing shipping documents for ground, air, and freight shipping.
  • Provide campus mail support, including such activities as sorting incoming mail, delivery to and pickup of mail from campus departments including use of hand-held scanners, processing outgoing mail for vendor pickup, determination and application of United States Postal Service rates and policies, researching misaddressed mail or mail for unknown recipients; performing address changes, operation of the mail metering machine, providing customer support pertaining to sending and receiving mail on-campus and receiving mail from the United States Postal Service.
  • Provide support for facilities warehouse including purchasing of items in warehouse inventory and custodial supplies; negotiating and comparing supply vendor quotes for purchasing supplies; creating purchase requisitions; verifying contents of shipments received; updating inventory records and assigning warehouse location numbers in FAMIS; taking physical inventory of stock; replenishing shelf stock; maintaining shelf cleanliness and organization; keeping records of goods received and shipped; collect, file, and retrieve Material Safety Data Sheets (MSDS); filling custodial supplies request forms; packaging and delivering goods to campus custodial stations; organizing and maintaining data management systems, inventory adjustments, vendor information, and physical warehouse space.

    Minimum Qualifications (Staff Only)
    EDUCATION AND EXPERIENCE: One year of experience assisting in the receipt, storage, or issuance of materials from a centralized stockroom or warehouse, including some experience in the operation of fork lift trucks or similar power operated materials handling equipment.

    LICENSES, CERTIFICATES, DEGREES, CREDENTIALS: Possession of (or ability to obtain by date of hire) a valid Class C, California Driver's License.

    Required Qualifications / Specialized Skills
  • Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
  • Ability to utilize a wide variety of powered and non-powered materials handling equipment (e.g., hand trucks, power fork lift, large trucks, Johnson bars, desk movers, dollies, carts, power lift gates, etc.) to load and unload trucks or other common carriers and to transport goods to specified areas.
  • Working knowledge of methods, practices, and equipment used in receiving, storing, packing, and shipping materials and supplies.
  • General knowledge of methods of taking inventories and maintaining inventory records.
  • Ability to match names and numbers quickly and accurately.
  • Demonstrated ability to keep simple records and make simple reports.
  • Ability to read and write at a level appropriate for the duties of the position.
  • Ability to make simple arithmetic computations.
  • Ability to operate and maintain powered materials handling equipment.
  • Ability to apply safe methods of moving heavy supplies and equipment and perform manual labor.
  • Ability to follow instructions and clearly relay information, both written and verbal for communication and safety.
  • Ability to observe safety requirements and safe work practices and methods as required.
  • Ability to initiate, establish and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the university with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
  • Ability to establish and maintain cooperative communications and working relationships with staff, students, and the public.
  • Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
  • Ability to interpret, communicate and apply policies and procedures.
  • Demonstrated ability to maintain a high degree of confidentiality.
  • Thorough knowledge of English grammar, spelling and punctuation.
  • Excellent organizational skills and the ability to work with interruptions.
  • Ability to operate, or quickly learn, personal data assistants (PDAs) or other electronic equipment to enter and retrieve information.
  • Ability to safely and effectively use equipment pertaining to warehouse operations including but not limited to dollies, forklifts, and pallet jacks.
  • Ability to operate basic computer software pertaining to warehouse operations including but not limited to Excel, Word, email, Internet Explorer, and other database systems for mail processing.
  • Ability to monitor and plan the work of others to ensure safety.
  • Ability to teach and apply safe methods of moving heavy supplies and equipment.
  • Ability to identify obvious damage to equipment and materials through visual inspection.
  • Ability to operate basic office electronic equipment, computers and most basic computer components including but not limited to keyboards, mouses, faxes, copy machines, and phones.
  • Working knowledge of or the ability to quickly learn University infrastructure, policies and procedures.

    Preferred Qualifications / Skills
  • One year experience with cashiering operations including the handling of money and reconciliation of receipts.
  • Basic knowledge of university grounds including preferred delivery routes, delivery locations, and high impact pedestrian areas. One year of forklift experience.

    Special Conditions (Staff)

    Retired CalPERS members selected for this vacancy must request and be approved for reinstatement from retirement prior to the start date. Employment of retired CalPERS members will typically be for 90 days or less and must be for work requiring specialized skills or for a bona fide emergency to prevent stoppage of business.

    Ability to stand or sit for extended periods of time.

    Ability to perform work involving regular physical activity including the ability to reach, carry, lift, push, stoop, kneel, twist, and balance objects weighing up to 75 lbs.

    Must be able to obtain Cal Poly Defensive and Risk Management Forklift Training Operation Class permit upon employment.

    Must be able to work overtime, occasional holidays, occasional Saturdays, and adjust working hours to meet special jobs.

    May be called back periodically to perform work as needed on an emergency basis.

    Must be able to successfully pass a pre-employment background/fingerprint check.

    Must be able to safely operate a vehicle with a manual (standard) transmission.

    The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    Pre-Employment Conditions (Staff)
    Background / Fingerprint

    Benefits Eligible

    More Information

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