Workflow/Process Analysts
1st Solution USA - Dallas, TX

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1st Solution has been engaged by a national urgent care, occupational health and primary care provider who is looking to add several Workflow/Process Analysts to their operational analysis department. In this role you will analyze and compile operational process and workflow data for all levels of management to assess performance with operational efficiency, financial, and customer satisfaction goals and provide information and process / work flow diagrams to management in accordance project plan requirements.

Produce, analyze, and publish various process / work flow diagrams and reports. •
Evaluate and document current and desired future state workflow in preparation of an enterprise-wide Allscripts Enterprise 11.2 implementation. •
Work with Product Development to develop and implement new and/or improved workflow designs

Qualifications: •
3+ years experience in a healthcare setting responsible for analyzing and document current and future state workflow •
Any exposure to Allscripts Enterprise 11.2 and / or Lean Six Sigma process methodologies is ideal •
Microsoft Visio proficiency required •
Strong analytical abilities •
Bachelor’s degree highly preferred •
Health IT or Workflow certification preferred •
American Society of Quality (ASQ) preferred •
Ability to travel up to 40% may be required