A client of ours, a top-tier financial firm, is looking for a Workspace Mobility Analyst/Developer to be based in New York, NY.
The responsibilities of the Workspace Mobility Analyst/Developer will include:
Managing end-to-end service for internal mobility applications/environments, including My Phone, My Docs, My Mobile, and My Desk
Defining, developing, and maintaining dashboard reporting on the mobility environments, analyzing performance, measuring service level metrics and customer satisfaction that reflect the end-user experience and overall operational performance/stability
Developing code using SQL, VBA, and Shell Scripting to mine and automate raw data collection from various data sources
Capturing and implementing best practices for operating the service
Recommending integrating disparate services/technologies to improve the end-user experience
Providing thought leadership for operational improvements and adjustments to enhance the end-user experience
Reporting on environment usage, exceptions, and achievements on a regular basis
Bachelor's degree in Computer Science or related discipline
- The skills listed below are a MUST HAVE. Please submit your resume to this position only if you possess the skills required. Be sure to properly articulate the functionality of your resume. Resumes that do not properly annotate the required skills will not be considered for this position.
Minimum of 5 years of experience working in a client focused enterprise and delivering metrics that meet client needs
At least 5 years experience in data collection and analysis, quantitative analysis, performance management, and measure customer satisfaction
Analytical experience in banking industry and/or report building experience
High-level of proficiency in Microsoft Office Suite, VBA development in Excel, and SharePoint
Strong working knowledge of SQL Server and/or Oracle with the ability to construct statements/stored procedures/functions to create reports
Ability to create pivot tables, charting, and creating presentations
Understanding of the ITIL framework
Excellent documentation skills and the ability to give presentations to both technical and non-technical audiences
Creativity. Drive. Growth.
At Sharp Decisions, we specialize in recruiting IT and business side professionals currently working in the front, middle, and back offices of high-profile asset managers, hedge funds, investment banks, and private wealth managers.
We recruit all asset classes: commodities, derivatives, equities, fixed-income, foreign exchange, and loans.
Our 22-year reputation of success is built upon knowledge, integrity, and trust, and our recruiting team works tirelessly to match candidates with clients to insure a perfect fit. Sharp Decisions offers contract, contract-to-hire, and full-time positions with top-tier and Fortune 500 companies, as well as all levels of government. If you have the passion and knowledge to bring to an expanding, dynamic global team, Sharp Decisions has opportunities for you.
Sharp Decisions is a Certified Woman-Owned Business Enterprise and an Equal Opportunity Employer.
For more information about our company and to see our other career opportunities, visit www.sharpdecisions.com.
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