This is an exciting time to join Jockey International, Inc. and be a part of a world class apparel leader! As a world-renown apparel firm, it's easy to see why people enjoy working for JOCKEY – that’s because JOCKEY is unlike any other product … it stands above the rest in its product innovation, comfort and design!
The role of eCommerce Specialist will support eCommerce operations, fulfillment, and logistics by managing projcts, anaylizing expenses, consumer feedback and logistics data. This position will assist in effiencies and solve operational issues relating to carriers, fulfillment center and consumer relations, while improving the customer experience.
In this role, you will:
Develop 3PL vendor scorecards and maintain the data that drives them.
Analyze carrier invoices and propose solutions and projects that eliminate assessorial fees and reduce costs.
Manage the flow of outbound orders for eCommerce storefronts and ensure consumer SLAs are met.
Manage projects related to eCommerce fulfillment and logistics.
Develop reliable inventory control reporting process that includes cycle counting, adjustments and donations.
Analyze consumer feedback and report trends within fulfillment and shipping to management.
Partner with consumer relations and warehouse to resolve order issues.
Manage consumer returns including warehouse processing performance and expenses.
Enter eCommerce purchase orders and ensure on-time shipping from vendors.
Create visibility within the eCommerce purchase order lifecycle, from order inception to warehouse receipt.
Perform eCommerce testing and ongoing integration projects.
Bachelor’s degree required with preferred area of study in business, supply chain, finance or the equivalent.
Excellent organizational, detail orientation, multi-tasking, and time management skills.
eCommerce and online shopping experience.
Excellent interpersonal and communications skills.
Excellent analysis skills, experience with analytics software a plus.
High degree of self-motivation and initiative.
Strong working knowledge of MS office (Word, Excel, Access).
Jockey International, Inc. - 22 months ago
Jockey International has nothing to do with horses and everything to do with the classic men's brief (its invention). The more than...