Frequently Asked Questions - Employer

Questions that are frequently asked by employers.

General

What is Indeed Assessments?

Indeed Assessments offers both ready-to-go and custom candidate assessments to help you quickly see which candidates have the skills you need. Choose from our extensive library of over 50 expertly-designed, pre-built assessments or build your own to suit your particular hiring goals.

Here's how it works:

  1. Choose the assessment modules that best match the requirements of your position.
  2. Send assessments to applicants. Requests are sent to individual applicants via email. You can also require a relevant assessment of all applicants to your position.
  3. View results from your dashboard as soon as a candidate completes the assessment.
  4. Identify your best candidates easily with assessment reports that compare an applicant’s score to those of other candidates in your pipeline.

Can I connect Indeed Assessments to my existing Indeed account?

We are actively working to integrate Indeed Assessments with Indeed. Once that integration is complete, you will see the option to send assessments from within your Indeed dashboard.

How much does Indeed Assessments cost?

For now, Indeed Assessments is completely free for both employers and job seekers.

Is Indeed Assessments mobile friendly?

Many of our assessments are mobile friendly. However, there are some (such as Typing) that require the use of a laptop or desktop computer. We do our best to put warnings in front of these assessments to give candidates the opportunity to switch devices.

Can I have multiple administrators?

Yes! Go to the icon in the upper right corner, choose “Administrators” and then click the “Invite a new administrator” button on the upper right of the page. Enter the details on the next page and click “Save”. The newly added administrator will receive a system-generated email with a link to create their password.

Is Indeed Assessments offered in other languages?

For now, Indeed Assessments content is offered only in U.S. English but is available globally for anyone to access.

Am I guaranteed a great candidate if I use Indeed Assessments?

Indeed Assessments is meant to be a screening tool rather than a selection tool. Scores on assessments should, therefore, be considered within the whole of your hiring process, rather than used solely to make hiring decisions.

Assessments

What is an assessment?

An assessment is a collection of one or more test modules that you’d like to send to a candidate. To create a new assessment, select “New Assessment” from the upper right of the My Assessments page. To add modules to an existing assessment, select the assessment you want to edit to open it and then choose “edit”.

How do I send assessments to candidates?

Share the assessment invitation link with the candidate. Candidates will get an email with a unique link to the assessment. When they click the link, candidates will be prompted to create an account and will then be able to take all of the test modules in the assessment.

How long does it take to complete an assessment?

Completion of an assessment can range from 5-15 minutes.

Do candidates see their assessment scores?

Candidates will not see their score when taking an assessment on behalf of an employer.

How do you prevent candidates from cheating?

While we don’t prevent candidates from having someone else take assessments, we do monitor for copies online of our questions and answers.

Can candidates retake assessments?

You can allow a candidate to retake an assessment. On the candidate’s profile, click on the assessment name and then use the drop-down menu, “Options,” to select “Retake Assessment.”

How many assessments should I send?

View our assessment library and search by using multiple terms, including the job title and key skills you are looking to evaluate. From our experience, candidate abandonment increases after the 30-minute mark so we include a warning message when combining assessments that will exceed 30 minutes.

Can I create my own (custom) assessments?

Absolutely! We recommend using a descriptive name so you can keep track of your custom assessments.

In what languages are assessments offered?

At the moment, we offer a few assessments to gauge a native English speaker's foreign language ability. If you have a test you would like to create in a language other than U.S. English, you can build your own in the Custom Test Builder.

Does Indeed Assessments offer phone screening?

Indeed Assessments offers audio interviews in the assessment library. These allow you to ask a job seeker to give answers to probing questions and then listen to their answers on your schedule.

Here's how it works:

  1. After your initial resume review, send a phone screen request to all applicants, or to individual candidates you’d like to learn more about.
  2. Job seekers receive your request and are prompted to record their answers to questions.
  3. You receive a notification when the audio interview is completed and can listen to recorded answers at your convenience.
  4. Identify your best candidates and either request that they complete additional skills assessments or move directly to scheduling an interview.

How do I see my candidate’s results?

A candidate profile will be generated for each candidate. Click on “My Assessments” in the navigation bar to view all of your assessments. Choose an assessment name to see a list of candidates that have completed the assessment(s).

Candidate profiles offer a few metrics you can use to evaluate a candidate’s performance:

  1. Test (“module”) score: This is the percentage score a candidate earns, representing the percentage of points earned out of the total points available for a given assessment.
  2. A graphical distribution of scores: This visually represents how candidates who have taken this assessment performed on this individual assessment.
  3. Scoring dimension details: Individual assessments may focus on one or multiple scoring dimensions. You can think of these as subsections of the overall assessment. This section provides that breakdown of the skill being tested and the distribution graph for that particular skill.

ATS Integrations

Can I integrate my ATS with Indeed Assessments?

You can view the list of currently available integrations here. If you don’t see your ATS there, please feel free to reach out to us at admin-support@indeedassessments.com to request it. We can’t guarantee it will end up on our roadmap but we love to take customer feedback into consideration.

How do I set-up my ATS integration?

To set up your ATS integration, go to the icon in the upper right corner, then choose “Integrations” from the drop-down menu. Choose an integration and follow the instructions on the screen. The instructions vary between integrations so be sure to reach out to admin-support@indeedassessments.com if anything seems unclear.

Technical Issues

How do I reset my password?

Use the “Reset Password” link to reset your password.

I’m having technical problems or difficulty navigating the Indeed Assessments site. Where can I get help?

If you need additional help, please feel free to contact our support team at admin-support@indeedassessments.com.