A strong English speaking proficiency enables effective verbal communication in the workplace between employees, as well as in interactions with customers, clients, patients, students, and others. What is effective verbal communication? It is the ability to send, receive, and interpret ideas and information in a clear, concise way.
Gauging a candidate’s English speaking skill can provide insight into how that individual may, or may not, generate success for an organization. An environment that promotes effective communication increases a team’s ability to collaborate well, explain processes and tasks, relay concerns, develop solutions, and achieve conflict resolution.
The English speaking test helps predict a job candidate’s ability to:
- Increase productivity by understanding tasks and reducing misunderstandings.
- Clearly communicate safety information to customers and colleagues.
- Advertise sales and pricing in a clear, concise manner.
- Verbally summarize complex concepts or data in a relatable, easily understandable way.
Use this English test to quickly and easily screen entry-level or experienced candidates, including administrative assistants, customer service representatives, sales representatives, retail sales associates, servers, teachers, registered nurses, warehouse workers, delivery drivers, or any other individual who will rely on English speaking to communicate with others.
Sample Question 1
Can you help me communicate this information clearly? “Electronics are on sale. All sale items are final.”
Which sentence is the best response?
A: Returns on all sale items are prohibited.
B: All of our electronics are discounted.
C: We are selling electronics that will not be returned.
D: Sales on discounted electronics are final.
E: This is our final sale on electronics.
Sample Question 2
Choose the grammatically correct sentence.
A: “At 4 PM is late for our meeting.”
B: “Our meeting are later than 4 PM.”
C: “Meeting at 4 PM for us are too late.”
D: “We can meet at 4 PM or later.”
E: “We is available to meet after 4 PM.”
The English Communication Skills: Verbal Comprehension module content was developed by the Indeed Assessment Science Team, with expertise in Industrial/Organizational Psychology, Instructional Design, Education, and Graphic Design. In addition, team members worked in collaboration with subject matter experts (SMEs). Indeed’s SMEs are required to demonstrate experience performing at a high level, supervisory experience, or responsibility for defining requirements for those jobs that require verbal comprehension skills.