element-grad-cap   ABILITIES EVALUATED

  • Ability to persuade others to adjust behavior, opinions, and attitudes toward purchasing products
  • Ability to influence stakeholders by building trust and credibility
  • Ability to negotiate with others to reconcile differences, identify solutions, and obtain support and buy-in

element-clock   QUESTION FORMAT

element-list   LANGUAGE

element-list   DIFFICULTY

WHY TEST?

Top sales performers have the innate ability to influence and persuade buyers and can expertly navigate the negotiation process to generate revenue, win new business, and nurture long-lasting relationships with existing customers.

But how do you identify exceptional sales candidates that have the power to invigorate your business and help you reduce sales turnover? This negotiation skills test allows you to estimate the skills and performance potential of a sales candidate, suggesting if they have what it takes to hit aggressive targets, influence and build rapport with busy prospects, and leverage persuasion tactics to negotiate and close winning deals with key customers.

The sales assessment test also helps predict a job candidate’s ability to:

Identifying great salespeople is hard, but hiring them can be even harder. Improve your sales hiring success by using this powerful sales negotiation skills test to effortlessly automate the screening process for entry-level or experienced candidates, including business development representatives, account executives, sales clerks and associates, or any other positions requiring employees with strong influencing and negotiation skills.

EXAMPLE QUESTIONS

Sample Question 1

A salesperson approaches a customer who’s browsing in a car lot.

Salesperson: Hello, what can I help you find?

Customer: I’m just browsing; I’m not sure if I’m ready to buy a new car yet. I’m not looking to spend a lot of money. I really just need something for commuting.

Salesperson: I would suggest this model. It’s really affordable and practical, and has great fuel economy, too.

How effective is the salesperson’s response?

Sample Question 2

A retail sales clerk talks to a customer.

Clerk: Would you like to save 15% by signing up for the store credit card? You would save about $20 today and get access to special sales.

Customer: Thanks, but I’m not interested. I wouldn’t pass the credit check, and I don’t think a new credit card is a good idea for me right now.

Clerk: A lot of customers think they won’t pass the credit check, but they usually do. Do you really think your credit is worse than theirs?

How effective is the clerk’s response?

RELATED JOBS

  • Account Executive
  • Sales Associate
  • Sales Clerk
  • Sales Representative
  • Sales Planner
  • Retail Sales Clerk

ABOUT THE AUTHOR

The Sales Skills: Influence & Negotiation module content was developed by the Indeed Assessment Science Team, with expertise in Industrial/Organizational Psychology, Instructional Design, Education, and Graphic Design. In addition, team members worked in collaboration with subject matter experts (SMEs). Indeed’s SMEs are required to demonstrate experience performing at a high level, supervisory experience, or responsibility for defining requirements for those jobs that require sales skills.