Customer Service Managers for hire in Grand Rapids, MI
Indeed Smart Sourcing matches you with quality talent in Grand Rapids, MI to make your hiring faster and simpler.
Ready to work now
21,313
candidates
Resume updated in last 6 months
Most popular skills
- Leadership
- 12%
- Communication Skills
- 11%
- Organizational Skills
- 7%
Education level
- High school diploma or GED
- 45%
- Bachelor's degree
- 29%
- Associate's degree
- 14%
Years of experience
- More than 10 years
- 50%
- 6-10 years
- 40%
- 3-5 years
- 10%
Current company
Family Fare
Dollar General
Meijer
Time at current job
- 2-5 years
- 67%
- 1-2 years
- 22%
- Less than a year
- 11%
Browse Indeed's database of 21,313 profiles for Customer Service Managers in Grand Rapids, MI
Last updated: Oct 26, 2026
Customer Service Manager: Cost of hiring?
- Common salary in Grand Rapids, MI: $64,371 yearly
- Typical salaries range from $39,755 – $104,229 yearly
*Indeed data (US)
Store Manager
Wyoming, Michigan
Licenses & certifications
Driver's LicenseNon-CDL Class CForklift CertificationSkills
LeadershipCommunication SkillsManagementOrganizational SkillsTime ManagementStrategic PlanningSales Manager
Grand Rapids, Michigan
Licenses & certifications
DOT Physical CertificationDriver's LicenseCPRNon-CDL Class CForklift CertificationSkills
Communication SkillsLeadershipAssistant Manager ExperienceTime ManagementOrganizational SkillsHeavy LiftingService Manager
Grand Rapids, Michigan
Licenses & certifications
Servsafe Alcohol CertificationServsafe Food Manager CertificationServsafe CertificationSkills
LeadershipAssistant Manager ExperiencePresentation SkillsCommunication SkillsAnalysis SkillsOrganizational SkillsOperations Manager
Jenison, Michigan
Licenses & certifications
Driver's LicenseServsafe CertificationSkills
Strategic PlanningAssistant Manager ExperienceCommunication SkillsLeadershipFood SafetyProfit & LossStore Manager
Grand Rapids, Michigan
Licenses & certifications
Chauffeur's PermitDriver's LicenseSkills
LeadershipCommunication SkillsCustomer ServiceCustomer SupportSalesSales ManagementSTORE DIRECTOR
Grandville, Michigan
Licenses & certifications
Driver's LicenseServsafe CertificationSkills
Time ManagementAssistant Manager ExperienceLeadershipPublic SpeakingStrategic PlanningPresentation Skills
Simple, transparent pricing
Choose the plan that fits your hiring needs.
Professional
🔥 Best for most teamsIdeal for dedicated recruiters and high-volume hiring teams
Sourcing Assistant — uses automation to find and invite top matches- Assign up to 3 jobs at once to your Assistant
- It works daily, even when you’re offline
- Automatically sends personalized outreach messages
- Includes Assistant contacts to kickstart sourcing **
100 contacts per month- Advanced candidate filters + Glassdoor profiles
- Get access to candidate engagement insights
- Improve team collaboration with shared candidate lists
Enterprise
📈 High volumeFor large organizations requiring max scale and custom solutions
Recommended for teams hiring at large scale
- Sourcing Assistant — uses automation to find and invite top matches
- Assign unlimited jobs at once to your Assistant
- It works daily, even when you’re offline
- Automatically sends personalized outreach messages
- Includes Assistant contacts to kickstart sourcing **
- Custom contacts per month / year
- Configurable usage limits
- Custom pricing and invoicing
- Volume-based contact packages
- Dedicated onboarding and account support
- Enterprise-grade identity and access management
§Terms and conditions apply
*Plus taxes and fees as applicable. Pricing and offerings will vary by market and are subject to change
**Assistant contacts are applied in your first month
Not looking for sourcing candidates?
Indeed is used by more than 3.3 million companies globally
Frequently Asked Questions
What is Indeed Smart Sourcing?
Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.
Are there additional products that can help me find candidates on Indeed?
Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.
What's the average time to fill a customer service manager role?
The average time to fill a customer service manager role is 30 days, calculated from the moment the job is posted until a candidate accepts the offer.
What skills do customer service managers tend to have?
According to the candidates available on Smart Sourcing, the most common skills for a customer service manager include: leadership, communication skills and organizational skills.
What licenses or certifications are common for customer service managers?
Common licenses or certifications for customer service managers include: Driver's License, Servsafe Certification and CPR.
What are some job titles related to customer service managers?
According to Indeed's Smart Sourcing data, job titles related to customer service managers include: store manager, operations manager and club manager.
What level of education is common for a customer service manager?
High school diploma or GED is the most common level of education for a customer service manager in Grand Rapids, MI, according to available candidates on Smart Sourcing.
How many years of experience is common for a customer service manager?
Most customer service managers have 14 years of professional experience.
Instantly match and connect with quality candidates today
*Terms and conditions apply