Customer Service Managers for hire in Grand Rapids, MI
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21,455
candidates
Resume updated in last 6 months
Most popular skills
Leadership12%Communication Skills11%Organizational Skills7%Education level
Bachelor's degree39%High school diploma or GED24%Associate's degree17%Years of experience
More than 10 years90%6-10 years10%Current company
Rent-A-Center
Five below
Family Fare
Time at current job
2-5 years56%1-2 years22%More than 5 years22%
Browse Indeed's database of 21,455 profiles for Customer Service Managers in Grand Rapids, MI
Last updated: Oct 18, 2026
Customer Service Manager: Cost of hiring?
- Common salary in Grand Rapids, MI: $64,371 yearly
- Typical salaries range from $39,755 – $104,229 yearly
*Indeed data (US)
Store Director
Wyoming, Michigan
Licenses & certifications
Driver's LicenseFood Handler CertificationSkills
Analysis SkillsLeadershipManagementCommunication SkillsOrganizational SkillsTime ManagementRegional Operations Manager
Kentwood, Michigan
Licenses & certifications
Six Sigma CertificationPMPLean Six Sigma CertificationTIPSOSHA 10Driver's License+10 moreSkills
Time ManagementStrategic PlanningLeadershipAnalysis SkillsAssistant Manager ExperienceCommunication SkillsGeneral Manager
Grand Rapids, Michigan
Licenses & certifications
Chauffeur's PermitServsafe Food Handler CertificationServsafeFood Handler CertificationSkills
Assistant Manager ExperienceLeadershipOrganizational SkillsCommunication SkillsAnalysis SkillsStore ManagementService Manager
Grand Rapids, Michigan
Licenses & certifications
Servsafe Alcohol CertificationServsafe Food Manager CertificationServsafeSkills
LeadershipAssistant Manager ExperiencePresentation SkillsCommunication SkillsAnalysis SkillsOrganizational SkillsCustomer Service Manager
Comstock Park, Michigan
Licenses & certifications
Servsafe Food Manager CertificationServsafeSkills
Organizational SkillsLeadershipCommunication SkillsMicrosoft OfficeProductivity SoftwareMicrosoft ExcelStore Manager
Grand Rapids, Michigan
Licenses & certifications
Chauffeur's PermitDriver's LicenseSkills
LeadershipCommunication SkillsCustomer ServiceCustomer SupportSalesSales Management
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Frequently Asked Questions
What is Indeed Smart Sourcing?
Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.
Are there additional products that can help me find candidates on Indeed?
Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.
What's the average time to fill a customer service manager role?
The average time to fill a customer service manager role is 30 days, calculated from the moment the job is posted until a candidate accepts the offer.
What skills do customer service managers tend to have?
According to the candidates available on Smart Sourcing, the most common skills for a customer service manager include: leadership, communication skills and organizational skills.
What licenses or certifications are common for customer service managers?
Common licenses or certifications for customer service managers include: Driver's License, Servsafe and CPR.
What are some job titles related to customer service managers?
According to Indeed's Smart Sourcing data, job titles related to customer service managers include: store manager, STORE DIRECTOR and service manager.
What level of education is common for a customer service manager?
Bachelor's degree is the most common level of education for a customer service manager in Grand Rapids, MI, according to available candidates on Smart Sourcing.
How many years of experience is common for a customer service manager?
Most customer service managers have 21 years of professional experience.
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