Customer Service Managers for hire in Springfield, IL

Indeed Smart Sourcing matches you with quality talent in Springfield, IL to make your hiring faster and simpler.

  • Ready to work now

    3,708

    candidates

    Resume updated in last 6 months

  • Most popular skills

    Leadership14%
    Communication Skills11%
    Supervising Experience11%
  • Education level

    High school diploma or GED69%
    Associate's degree16%
    Bachelor's degree10%
  • Years of experience

    3-5 years4%
    6-10 years28%
    More than 10 years68%
  • Current company

    Dollar General
    McDonald's
    Menards
  • Time at current job

    Less than 1 year8%
    1-2 years18%
    2-5 years37%

Browse Indeed's database of 3,708 profiles for Customer Service Managers in Springfield, IL

Last updated: Jul 23, 2026

Customer Service Manager: Cost of hiring?

  • Common salary in Springfield, IL: $57,232 yearly
  • Typical salaries range from $45,630$71,785 yearly

*Indeed data (US)

  • General Manager

    Springfield, Illinois

    Licenses & certifications

    TABC CertificationServsafe Alcohol CertificationServsafe Food Manager CertificationDriver's LicenseTIPSCertified Sommelier

    Skills

    Assistant Manager ExperienceSupervising ExperienceLeadershipCasual Dining ExperienceTime ManagementProduct Management
  • Store Manager

    Springfield, Illinois

    Licenses & certifications

    Certified Personal TrainerChauffeur's PermitBartender LicenseCertified Notary PublicRBT CertificationState Tested Nursing Assistant

    Skills

    Assistant Manager ExperienceSupervising ExperienceHeavy LiftingExperience Working with Individuals with AutismLeadershipTime Management
  • Retail Sales Manager

    Springfield, Illinois

    Licenses & certifications

    ASE CertificationAutomotive Suspension PartsDriver's LicenseSuspension and Steering System RepairSuspensionAutomotive Suspension System Repair

    Skills

    Service Technician ExperienceLeadershipOrganizational SkillsStrategic PlanningAnalysis SkillsSupervising Experience
  • Gym Manager

    Springfield, Illinois

    Licenses & certifications

    Certified Personal TrainerCertified Fitness InstructorAEDDriver's LicenseCPRMotorcycle License

    Skills

    Supervising ExperienceOrganizational SkillsLeadershipCommunication SkillsLoss PreventionPersonal Training
  • Assistant Manager

    Springfield, Illinois

    Licenses & certifications

    First Aid CertificationSchool Bus EndorsementSubstitute Teaching CertificationDriver's LicenseCPRCDL B

    Skills

    Assistant Manager ExperienceHost/Hostess ExperienceManagementStore ManagementRetail Store ExperienceRetail Management
  • General Manager

    Riverton, Illinois

    Licenses & certifications

    First Aid CertificationServsafe Food Manager CertificationDriver's LicenseCPRServsafe

    Skills

    Supervising ExperienceLeadershipTime ManagementOrganizational SkillsCommunication SkillsData Entry

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Frequently Asked Questions

What is Indeed Smart Sourcing?

Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.

Are there additional products that can help me find candidates on Indeed?

Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.

What's the average time to fill a customer service manager role?

The average time to fill a customer service manager role is 23 days, calculated from the moment the job is posted until a candidate accepts the offer.

What skills do customer service managers tend to have?

According to the candidates available on Smart Sourcing, the most common skills for a customer service manager include: leadership, communication skills and supervising experience.

What licenses or certifications are common for a customer service manager?

Common licenses or certifications for customer service managers include: Driver's License, Food Handler Certification and Servsafe.

What are some job titles related to customer service managers?

According to Indeed’s Smart Sourcing data, job titles related to customer service managers include: general manager, assistant manager and customer service representative.

What level of education is common for a customer service manager?

High school diploma or GED is the most common level of education for a customer service manager in Springfield, IL, according to available candidates on Smart Sourcing.

How many years of experience is common for a customer service manager?

Most customer service managers have 17 years of professional experience.

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