Customer Service Managers for hire in Springfield, IL

Indeed Smart Sourcing matches you with quality talent in Springfield, IL to make your hiring faster and simpler.

  • Ready to work now

    6,121

    candidates

    Resume updated in last 6 months

  • Most popular skills

    Leadership
    13%
    Communication Skills
    9%
    Time Management
    9%
  • Education level

    High school diploma or GED
    71%
    Bachelor's degree
    15%
    Associate's degree
    12%
  • Years of experience

    More than 10 years
    90%
    6-10 years
    10%
  • Current company

    • Buffalo Wild Wings
    • Dollar General
    • CarMax
  • Time at current job

    2-5 years
    50%
    1-2 years
    25%
    Less than a year
    13%

Browse Indeed's database of 6,121 profiles for Customer Service Managers in Springfield, IL

Last updated: Nov 2, 2026

Customer Service Manager: Cost of hiring?

  • Common salary in Springfield, IL: $56,678 yearly
  • Typical salaries range from $45,954 – $69,903 yearly
  • Find more information on Indeed Salaries

*Indeed data (US)

  • Operations Manager

    Springfield, Illinois

    Licenses & certifications

    First Aid CertificationServsafe Food Handler CertificationDriver's LicenseCPRFood Handler Certification

    Skills

    Assistant Manager ExperienceLeadershipCommunication SkillsOrganizational SkillsTime ManagementAnalysis Skills
  • General Manager

    Riverton, Illinois

    Licenses & certifications

    First Aid CertificationDriver's LicenseCPRServsafe Certification

    Skills

    LeadershipTime ManagementOrganizational SkillsCommunication SkillsManagementData Entry
  • First Assistant Manager

    Springfield, Illinois

    Licenses & certifications

    CAPMDriver's LicenseServsafe CertificationFood Handler Certification

    Skills

    Assistant Manager ExperienceAnalysis SkillsLeadershipStrategic PlanningOrganizational SkillsCommunication Skills
  • Store Manager

    Springfield, Illinois

    Licenses & certifications

    Driver's LicenseNon-CDL Class CFood Handler Certification

    Skills

    Assistant Manager ExperienceHeavy LiftingLeadershipMechanic ExperienceCommunication SkillsTime Management
  • General Sales Manager/General Manager

    Springfield, Illinois

    Licenses & certifications

    TABC CertificationBartender LicenseOLCC Service PermitFirst Aid CertificationCADCDriver's License+3 more

    Skills

    Host/Hostess ExperienceManagementAnalysis SkillsTime ManagementLeadershipAssistant Manager Experience
  • Store Manager

    Springfield, Illinois

    Licenses & certifications

    AEDFirst Aid CertificationDriver's LicensePersonal Assistant ExperienceCPRNon-CDL Class C

    Skills

    Presentation SkillsLeadershipOrganizational SkillsTime ManagementClient Relationship ManagementManaging Customer Accounts

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Frequently Asked Questions

What is Indeed Smart Sourcing?

Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.

Are there additional products that can help me find candidates on Indeed?

Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.

What's the average time to fill a customer service manager role?

The average time to fill a customer service manager role is 32 days, calculated from the moment the job is posted until a candidate accepts the offer.

What skills do customer service managers tend to have?

According to the candidates available on Smart Sourcing, the most common skills for a customer service manager include: leadership, communication skills and time management.

What licenses or certifications are common for customer service managers?

Common licenses or certifications for customer service managers include: Driver's License, Food Handler Certification and CPR.

What are some job titles related to customer service managers?

According to Indeed's Smart Sourcing data, job titles related to customer service managers include: store manager, general manager and assistant manager.

What level of education is common for a customer service manager?

High school diploma or GED is the most common level of education for a customer service manager in Springfield, IL, according to available candidates on Smart Sourcing.

How many years of experience is common for a customer service manager?

Most customer service managers have 15 years of professional experience.

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