Decision-Making Models: A Decision-Maker's Guide to 4 Types

Updated March 10, 2023

Illustration w o 9 7
Image description

An illustration of a person holding a tablet, surrounded by several tasks or problems that need solving.

Many leadership positions in the workplace require you to make decisions with certain limitations such as limited information. Decision-making models can help you create successful solutions despite these limitations. It's useful to understand the details of various decision-making models when trying to choose the best one for your team and situation.

In this article, we discuss decision-making models, why these models are important for decision-makers and examples of common models to help you make decisions that benefit your team and workplace.

What's a decision-making model?

A decision-making model is a structured process used to guide teams to make decisions. Each decision-maker model uses different methods to help you analyze and overcome a particular challenge. Because decision-maker models take different approaches, they’re useful for people with different learning styles or time constraints.

The importance of models for decision-makers

Decision-making models can help teams simplify their decision-making processes and collaborate more effectively. Models provide useful steps for teams to follow to create solutions and describe their processes clearly to other team members.

When everyone on a team understands the decision-making model being used, they can more easily contribute to the thinking process and together, reach a balanced, successful solution.

Related: 12 Ways To Make Better Decisions

Examples of decision-making models

As a decision-maker, to help you understand when to use some common decision-making models, examine the definitions and steps below:

1. Rational decision model

The rational decision-making model focuses on using logical steps to come to the best solution possible. This often involves analyzing multiple solutions at once to choose the one that offers the best quality outcome.

Teams typically use the rational decision model when they have time for meetings and research, which allows them to create a list of potential solutions and discuss the pros and cons of each. Here are the steps you may follow when using a rational decision-making model:

  1. Define your goal or obstacle: First, you must define the goal or obstacle you wish to achieve or overcome. Defining this helps you understand exactly what outcome your solution should produce.

  2. Determine the relevant information: For this step, consider delegating research tasks to your team or brainstorming during a team meeting. Determine what information about your goal or obstacle is relevant to finding a solution.

  3. Create a list of options: Using the relevant information, your team can create a list of potential options for solutions. Try to support your options with evidence for why they would solve achieve your goal or overcome your obstacle.

  4. Arrange options by their value: After creating a list of options, arrange them by their likelihood of success. Options that have a higher chance of success also have a higher value, while options with little evidence may have a lower value.

  5. Choose the best option: Consider the value of each option and how it can help your company succeed. With your team, come to a consensus about the best option for a solution using the information you've gathered.

  6. Finalize your decision and take action: Once your team decides on the best solution, clearly state your commitment to the solution and ask if any team members have concerns. After this, you can implement your solution in your company.

Related: Decision Analysis: Definition and Examples

2. Intuitive decision model

Rather than logical reasoning, the intuitive decision model uses feelings and instinct to make decisions. Often, team leaders or managers use this model to make quick decisions when they don't have a lot of time for research or planning.

The process of an intuitive decision is less structured and may use previous knowledge of similar goals or obstacles to determine a useful solution. Consider the following steps to help you use the intuitive decision-making model:

  1. Define your goal or obstacle: Even with little time, it's important to define your goal or obstacle clearly, especially if you're making a decision without your team. This can help you explain the decision and its effects later.

  2. Identify similar goals or obstacles: Brainstorm similar goals or obstacles you've encountered before and how you solved them. Use this information as a basis for creating your own solution.

  3. Recognize possible biases: Recognizing your biases is especially important when you don't have input from your team. Consider how your decision may affect yourself, your team and your company as you think of potential solutions.

  4. Determine a usable solution: Determine the best solution using your prior experience and the values of your company. An ideal solution helps your company achieve its goals or overcome an obstacle while also benefitting your team and other employees.

  5. Finalize your decision and take action: After choosing a usable solution, you can alert your company and team of your decision. If you have to make the decision quickly, you may have to put it into action without discussing with your team.

Related: 9 Decision-Making Biases To Recognize and Address

3. Recognition-primed decision model

The recognition-primed decision model, created by Gary A. Klein in his book "Sources of Power," uses quick thinking and prior experience to make decisions, often in fast-paced environments.

Team leaders may use this model to assess the basics of a situation and create a potential solution and then think through the solution to determine if it's usable. This may require you to have a lot of experience with the goal or obstacle for you to create a suitable solution. The following steps can help you use a recognition-primed decision model:

  1. Define your goal or obstacle: Clearly define the goal or obstacle your team wants to achieve or overcome to make it easier for you to create a solution quickly. While the idea can be broad, try to identify the most important thing you need to decide.

  2. Consider relevant information and similar situations: Using your prior experience, quickly assess the situation and determine what information or prior situations can help you make a usable solution. If you have time, do more research on how to solve your goal or obstacle.

  3. Create a potential solution: Create at least one potential solution using your prior experience or additional knowledge about the situation. To quicken your decision process, try to create a generic solution so you can change or add details as you think through it.

  4. Consider if the solution works: Think through your solution to determine if it can really solve your challenge. Start by considering the most obvious issues and then consider the smaller details of the solution.

  5. If needed, change the solution: Your first solution may not produce the best outcomes, so change details about it if you need to. This may involve adding new actions to your solution, making it more specific or changing it altogether.

  6. Finalize your decision and take action: Once you're confident in your solution, finalize the decision with your team and take action. In a fast-paced situation, you may have to change your solution again if you learn new information while taking action.

Related: Interview Question: "How Are Your Decision-Making Skills?"

Creative decision model

The creative decision model uses original ideas to create innovative solutions that achieve goals or overcome obstacles. This involves thinking through a situation and inventing a solution without referencing similar situations.

Often, you can use this model for situations you haven't experienced before, like new projects or production issues. Using the creative decision model typically requires flexible thinking to create successful, unique solutions. You may follow these steps when using the creative decision-making model:

  1. Define your goal or obstacle: You may not have experience with your goal or obstacle, so it's useful to define it as clearly as possible to help you understand what you need to do. This may involve meetings with your team or other colleagues, like business partners or managers.

  2. Consider relevant information: Do research on the challenge you need to solve to learn everything you can about it. This includes trying to find any similar projects, reports or companies that may inspire your ideas.

  3. Consider the information over time: You can choose how long to consider the information, but it's helpful to take at least a day to think about your challenge passively. To do this, you may brainstorm ideas, talk with colleagues or make a word-association list.

  4. Create a usable solution: With the creative decision model, your idea may come naturally after a period of thinking about your goal or obstacle and the information relevant to it. Think through your solution logically to make sure it's usable for your situation.

  5. Finalize your decision and take action: After considering the details of your solution, you may finalize your decision with your team and take action to solve your challenge. It's helpful to have a draft or presentation of your creative solution to explain it to your team more easily.


Related Articles

What To Expect From an Organizational Consultant (Plus FAQs)

Explore more articles

  • 7 Ps of Service Marketing (And Why They're Important)
  • 8 Steps To Create an Infographic on Powerpoint
  • How To Become an Electrician
  • How To Use "Enter" in Excel (With 4 Methods and Tips)
  • Key Performance Indicators (KPIs): Definition and Examples
  • How To Do Regression Analysis in Excel in 9 Steps (Plus Tips)
  • 8 Office Expenses and Why Tracking Them Is Important
  • How To Make a Gantt Chart in Word in 5 Steps (Plus Tips)
  • Information Technology (IT): What Does an IT Department Do?
  • 7 Types of Metrics To Measure Business Success
  • HR Documentation: A Complete Guide (With Best Practices)
  • What Is a Budget Constraint? (With Example)